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The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
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Please open a Support Ticket in your user account.
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Please open a new support topic in the WordPress support forums for Connections.
10/12/2016 at 2:39 pm #395439JavierGuest
Hi Steven, one more time,
sorry for other new post, but I can´t find the options that you explain me, because, I didn´t find neither Customize button under the cMap nor Template admin page. These options doesn´t appear on my Worpress…
Can u help me?10/12/2016 at 2:49 pm #395441
You do have both the Connections and the cMap plugin installed and activated, correct? Please confirm that they are. You can do this on the WordPress Plugins admin page.10/12/2016 at 2:52 pm #395442JavierGuest
Yes, all is ok. Is it possible the bug is occurring for I don´t have the last version of your plugin?10/12/2016 at 4:19 pm #395455
re: Yes, all is ok. Is it possible the bug is occurring for I don´t have the last version of your plugin?
What version of Connections do you have installed?10/12/2016 at 4:26 pm #395456JavierGuest
The currently version is: 8.2.3
You said me in few emails before that I delete currently version and install the last version 8.5.27, but, I need delete 8.2.3 of my WordPress. If I do it, Will not WordPress delete all element of my directory (625 elements)?
Thanks!10/12/2016 at 4:41 pm #395457
re: You said me in few emails before that I delete currently version and install the last version 8.5.27, but, I need delete 8.2.3 of my WordPress. If I do it, Will not WordPress delete all element of my directory (625 elements)?
I’ve already answers this in this reply:
In short, if you have not made any custom code changes to the Connections plugins, it is safe to deactivate and delete. Put another way, the entries will not be deleted when you delete Connections and will be there when you reinstall Connections.
I highly suggest making a backup before doing so.10/12/2016 at 5:15 pm #395460JavierGuest
Good news!! All topics are well! I managed to update the plugin to the last version, and I hided the search field and image of entry.
Many thanks for all, and especially, for your patient,
Kind regards!10/13/2016 at 9:49 am #395555
Great to hear!
If you have a moment, I would truly appreciate a review as they really do make a difference.
Many thanks in advanced!
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