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Viewing 10 posts - 11 through 20 (of 27 total)
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  • 11/05/2014 at 8:35 am #308994
    Steven Zahm
    Keymaster

    @ jerry

    Ok, I see, that sounds terrible! Under those conditions I would not be able to transfer the license because I would need the purchaser’s permission. Unfortunately the only real solution you have is to purchase a copy of the CSV Import extension for yourself. No other compensation required, thanks though!

    11/06/2014 at 12:21 pm #309179
    gerald miley
    Participant

    hey Steve,

    I bought the csv import last night. When I go to the admin-add plugin, it sends me to a search page, when I get there I see several options written by you but, none have anything to do with csv import. Can you steer me in the right direction.

    11/06/2014 at 1:14 pm #309194
    Steven Zahm
    Keymaster

    Here’s the link to the installation instructions.

    The third screen capture looks a little different now in WP 4..0 … I need to update it but the instructions are still good.

    Tip, searching only searches for free plugins on wordpress.org, not premium plugins and extensions like the CSV Import. That goes for any plugin you may buy.

    Hope that helps!

    11/06/2014 at 8:22 pm #309217
    gerald miley
    Participant

    hey Steve,

    I tried upload the csv file last night and got the following repeatedly.

    Installing Plugin from uploaded file: connections_csv.php
    NOTICE: The connection_images folder does not exist. Read more.
    Unpacking the package…

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Return to Plugins page

    11/07/2014 at 8:41 am #309392
    Steven Zahm
    Keymaster

    @ gerald

    re: Installing Plugin from uploaded file: connections_csv.php
    No, you have to install the zip file that you downloaded. Do not unzip it first and try to upload just the files … WordPress does not support that.

    11/07/2014 at 11:13 am #309400
    gerald miley
    Participant

    Hey Steve,

    I am not to my knowledge the file.

    Below is the order and buttons I am clicking.

    On the admin page I am clicking—–add new
    on page 2, I am clicking—–add plugins
    on page 3, I am clicking—–choose file
    on page 4, I am clicking—–connections_csv
    on page 5, I am clicking—–install now
    then the verbage I referenced earlier comes up.

    Where am I going wrong?

    Thanks,

    Jerry

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    11/07/2014 at 11:14 am #309404
    gerald miley
    Participant

    The rest below.

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    11/07/2014 at 11:32 am #309411
    Steven Zahm
    Keymaster

    @ gerald

    Your screenshots show that you are uploading a single PHP file within from within the zip file you downloaded. You need to upload connections-csv.zip that you originally downloaded … before you unzipped it. You’re attempting to upload only a single file within that zip — that’ll never work. You either need to re-zip the connections-csv folder or download a fresh zip file from your purchase history.

    If you are a WordPress novice, here’s a link to a decent video explaining plugin installation.

    https://www.youtube.com/watch?v=AXM1QgMODW0

    It goes over several methods to install plugin. The video segment that covers installing a plugin from a zip file starts at 3:40.

    Hope that helps!

    11/07/2014 at 5:42 pm #309435
    gerald miley
    Participant

    I got the zip sorted out. It was downloading unzipped. I deleted it and started from scratch. When the pug-in is installing it now comes up with the following message. I am wondering if having the original plug-in already installed is causing the problem.

    11/07/2014 at 5:43 pm #309436
    gerald miley
    Participant
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