Need to transfer directory on old version to new site

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 10 posts - 1 through 10 (of 31 total)
1 2 3 4
  • Author
    Posts
  • 11/06/2017 at 11:39 am #440256
    Ryan Lanigan
    Participant

    I need to transfer a directory we have on our current site to our new site in development.

    For some reason, our install has stopped receiving notifications of plugin updates and forcing the updates doesn’t work. I have tried manually uploading the newest version via ftp and it slows the site down to a crawl and then drops it completely. I then have to replace the new version with my back-up of the current version to get the site back-up.

    I do get the notification to update the database, but I fear there may be no going back and it will break the site.

    The current version is Version 0.7.9.3, which doesn’t appear to have the CSV export feature.

    I’ve purchased all the bells and whistles on both the old site and the new site for the plugin, but I need a way to get the information from one to the other.

    11/06/2017 at 2:32 pm #440316
    Steven Zahm
    Keymaster

    @ Ryan

    That’s a pretty old version you have running… you are going to have to update the old site to get the data into the new.

    On the old site, do a database and file backup, deactivate all plugins except Connections and then update Connections. Let Connections do the db update. Now you’ll have access to the CSV Export tool which can be used to create a CSV file which you can import on the new site.

    Hope this helps, let me know.

    11/06/2017 at 4:04 pm #440321
    Ryan Lanigan
    Participant

    I managed to get the updated plugin version to work long enough to export the CSV.

    Now, I’m getting a security error when I try to upload the CSV. Any ideas?

    11/06/2017 at 4:07 pm #440322
    Ryan Lanigan
    Participant

    Here’s the csv if that’s helpful.

    https://we.tl/Ue0utfFTnW

    • This reply was modified 5 years, 10 months ago by Ryan Lanigan.
    11/06/2017 at 4:13 pm #440323
    Steven Zahm
    Keymaster

    @ Ryan

    What the security error? Try renaming the file from .csv to .txt`.

    11/06/2017 at 4:15 pm #440325
    Ryan Lanigan
    Participant

    ERROR: Sorry, this file type is not permitted for security reasons.

    I tried changing to .txt and got the same message.

    • This reply was modified 5 years, 10 months ago by Ryan Lanigan.
    11/06/2017 at 4:25 pm #440328
    Steven Zahm
    Keymaster

    @ Ryan

    Please try installing this plugin:

    https://wordpress.org/plugins/blob-mimes/

    11/06/2017 at 4:25 pm #440329
    Ryan Lanigan
    Participant

    The new site is being hosted on WP Engine if that’s pertinent.

    11/06/2017 at 4:35 pm #440330
    Steven Zahm
    Keymaster

    @ Ryan

    Nope, that’s not pertinent. Lots of users use WPE. The error you are receving is a WP error message, not one from Connections which is why I suggested installing the MIME type plugin:

    https://wordpress.org/plugins/blob-mimes/

    11/06/2017 at 4:44 pm #440331
    Ryan Lanigan
    Participant

    OK. I installed the plugin and ran the file through the debug. It says it should upload fine, but it doesn’t.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 31 total)
1 2 3 4

You cannot reply to this support topic. Please open your own support topic.