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05/24/2018 at 5:11 pm #46363805/25/2018 at 9:26 am #463671
RE: But it makes you login again. I have used my themes login module and your login extension, both redirect to the WP login screen and make me login in again.
The fact that both the theme’s login and the Connections Login extension both function the same way indicates this not an issue with Connections.
I suspect, that after account creation, the user is not automatically logged in. This accounts for the first required login.
In regards to being redirected to the WP login screen after “logging” in the the first time. The sounds like a configuration issue with something on your site. Best guess is that it is set to actually redirect to the login screen even though the user is already likely logged in.
These are just guesses and the best advice I can give is to scour the other plugin and theme settings to see if you can find a setting related to login redirects.
RE: when I click “view my entry” it goes to a 404 page.
Please deactivate and delete Connections. Now reinstall. Your data and settings will not be lost. This will simply pull the latest files from wp.org. I suspect that will address this issue.
Hope this helps! Let me know.06/01/2018 at 9:48 am #464183
RE: Best guess is that it is set to actually redirect to the login screen even though the user is already likely logged in……scour the other plugin and theme settings to see if you can find a setting related to login redirects.
So I am not sure what to do from here. I did what you said and can find no settings about login redirects other than the one on my theme login module which is set to bring the user back to whatever page I pick…and it is set correctly.
I have consulted my theme support as well as turned off all plugins. Same thing happens with all plugins off. And theme support suggested it was my security plugin (which I turned off and it isn’t). Seems like this is a WordPress issue, but I have not idea why or what to do next.
Any further suggestions?
Thanks for any further help.06/01/2018 at 11:11 am #464188
Please send me a temp admin account created using this plugin:
Reply back, as a private reply, with the token link. I’ll take a quick look.06/01/2018 at 11:50 am #464192This reply has been marked as private.06/04/2018 at 11:54 am #464420
This is asking for a verification code???06/04/2018 at 12:09 pm #464429
I turned off security. You should be able to get in now. Thanks!06/04/2018 at 1:21 pm #464431
Two things I see right away is:
- You probably should not use the Divi Login Module on the directory page. The content is shown whether or not the user is logged in. For example, even though I am logged in, the message “Please login to view the directory.” is still being displayed above the directory. This would be confusion to users. This is not a bug or limitation in Connections. It appears to be simply the way that module works. I would say the same is true for the create account section below the directory.
[connections]shortcode should not be in a Code module, it should be in a Text module as the Code module is to be used only for displaying actual code on the page.
Suggestions to correct:
- Remove the Login module and the content below the directory from the page.
- Put the
[connections]shortcode in a Text module.
- Use the Login addon to place the a login form on the directory page. After the user is logged in, this will not be shown to the user unlike the Divi Login module. You can also put a button/link to the user registration page.
I’ve not yet looked at the redirect issue… can you please give me the password to your test user (as a private reply) so I can take a look?06/04/2018 at 1:56 pm #464433
Thanks Steve. I made the changes that you suggested other than removing the “create an account” language and link at the bottom of the page. I’ll deal with this and any confusion later.
I was using the theme login module because when I used the connections one (no matter where I put the shortcode) it went high on the page to the left. And as it and the divi module were both making me login twice, I didn’t want to work with the CSS to make it look better (yet). Can you tell me why it’s in that position and how to adjust it please?
Other than any confusion that may be created, I am more concerned with having to login in 2x as well as not being able to edit the entry on the front end. Sending you the test creds next.06/04/2018 at 1:57 pm #464434This reply has been marked as private.06/04/2018 at 2:50 pm #464435
RE: I was using the theme login module because when I used the connections one (no matter where I put the shortcode) it went high on the page to the left.
Ok, that was a very minor bug in Login. I fixed it on your site. At a later date I’ll have to release an update for everyone.
RE: as it and the divi module were both making me login twice
I just tried the test login. It worked perfectly for me… I logged in and landed right on the directory page with the listing visible. I was not redirected to the WP login page nor was I prompted to login again on the directory page. Tested in Chrome and Edge.
RE: not being able to edit the entry on the front end.
I tested this using the test account … this worked too. I added “Connections Support Desk Edit” as the entry’s Title.
To make this work, I did have to make one settings change. You had the directory home page set to the page you setup to create new user accounts. I changed it to be the actual Connections directory page.
Everything seems to be functioning correctly. Can you please give it a test and confirm?06/04/2018 at 4:26 pm #464446
It is working! YAY! I knew it was some config I was missing….incidentally, someone else installed connections and when I took it over I didn’t realize that setting needed changing.
Thank you so much!06/04/2018 at 4:37 pm #464448
Great to hear!
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