[Holly Neumann]

I have link, login and forms installed as well as a plugin that allows account creation. After creating an account it redirects to the directory….which is supposed to show after login. But it makes you login again. I have used my themes login module and your login extension, both redirect to the WP login screen and make me login in again. After that I can see the directory and although my entry is linked (as I can see it on the back end) when I click “view my entry” it goes to a 404 page. I would like my users to be able to edit their entries on the front end. And yes I have followed the LINK set-up in your documentation to the letter enabling subscribers to be able to edit and add entries. Please advise. (I also turned off all plugins but Connections and it still did the same thing.) I feel like I am missing something.

[Steven Zahm]

@ Holly

RE: But it makes you login again. I have used my themes login module and your login extension, both redirect to the WP login screen and make me login in again.

The fact that both the theme’s login and the Connections Login extension both function the same way indicates this not an issue with Connections.

I suspect, that after account creation, the user is not automatically logged in. This accounts for the first required login.

In regards to being redirected to the WP login screen after “logging” in the the first time. The sounds like a configuration issue with something on your site. Best guess is that it is set to actually redirect to the login screen even though the user is already likely logged in.

These are just guesses and the best advice I can give is to scour the other plugin and theme settings to see if you can find a setting related to login redirects.

RE: when I click “view my entry” it goes to a 404 page.

Please deactivate and delete Connections. Now reinstall. Your data and settings will not be lost. This will simply pull the latest files from wp.org. I suspect that will address this issue.

Hope this helps! Let me know.

[Holly Neumann]

RE: Best guess is that it is set to actually redirect to the login screen even though the user is already likely logged in……scour the other plugin and theme settings to see if you can find a setting related to login redirects.

So I am not sure what to do from here. I did what you said and can find no settings about login redirects other than the one on my theme login module which is set to bring the user back to whatever page I pick…and it is set correctly.

I have consulted my theme support as well as turned off all plugins. Same thing happens with all plugins off. And theme support suggested it was my security plugin (which I turned off and it isn’t). Seems like this is a WordPress issue, but I have not idea why or what to do next.

Any further suggestions?

Thanks for any further help.

[Steven Zahm]

@ Holly

Please send me a temp admin account created using this plugin:

https://wordpress.org/plugins/temporary-login-without-password/

Reply back, as a private reply, with the token link. I’ll take a quick look.

[Holly Neumann]

This reply has been marked as private.

[Steven Zahm]

@ Holly

This is asking for a verification code???

[Holly Neumann]

I turned off security. You should be able to get in now. Thanks!

[Steven Zahm]

@ Holly

Two things I see right away is:

1. You probably should not use the Divi Login Module on the directory page. The content is shown whether or not the user is logged in. For example, even though I am logged in, the message “Please login to view the directory.” is still being displayed above the directory. This would be confusion to users. This is not a bug or limitation in Connections. It appears to be simply the way that module works. I would say the same is true for the create account section below the directory.
2. The [connections] shortcode should not be in a Code module, it should be in a Text module as the Code module is to be used only for displaying actual code on the page.

Suggestions to correct:

1. Remove the Login module and the content below the directory from the page.
2. Put the [connections] shortcode in a Text module.
3. Use the Login addon to place the a login form on the directory page. After the user is logged in, this will not be shown to the user unlike the Divi Login module. You can also put a button/link to the user registration page.

I’ve not yet looked at the redirect issue… can you please give me the password to your test user (as a private reply) so I can take a look?

[Holly Neumann]

Thanks Steve. I made the changes that you suggested other than removing the “create an account” language and link at the bottom of the page. I’ll deal with this and any confusion later.

I was using the theme login module because when I used the connections one (no matter where I put the shortcode) it went high on the page to the left. And as it and the divi module were both making me login twice, I didn’t want to work with the CSS to make it look better (yet). Can you tell me why it’s in that position and how to adjust it please?

Other than any confusion that may be created, I am more concerned with having to login in 2x as well as not being able to edit the entry on the front end. Sending you the test creds next.

[Holly Neumann]

This reply has been marked as private.

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