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@ Holly
RE: I was using the theme login module because when I used the connections one (no matter where I put the shortcode) it went high on the page to the left.
Ok, that was a very minor bug in Login. I fixed it on your site. At a later date I’ll have to release an update for everyone.
RE: as it and the divi module were both making me login twice
I just tried the test login. It worked perfectly for me… I logged in and landed right on the directory page with the listing visible. I was not redirected to the WP login page nor was I prompted to login again on the directory page. Tested in Chrome and Edge.
RE: not being able to edit the entry on the front end.
I tested this using the test account … this worked too. I added “Connections Support Desk Edit” as the entry’s Title.
To make this work, I did have to make one settings change. You had the directory home page set to the page you setup to create new user accounts. I changed it to be the actual Connections directory page.
Everything seems to be functioning correctly. Can you please give it a test and confirm?
It is working! YAY! I knew it was some config I was missing….incidentally, someone else installed connections and when I took it over I didn’t realize that setting needed changing.
Thank you so much!
@ Holly
Great to hear!
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