The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
RE: I was using the theme login module because when I used the connections one (no matter where I put the shortcode) it went high on the page to the left.
Ok, that was a very minor bug in Login. I fixed it on your site. At a later date I’ll have to release an update for everyone.
RE: as it and the divi module were both making me login twice
I just tried the test login. It worked perfectly for me… I logged in and landed right on the directory page with the listing visible. I was not redirected to the WP login page nor was I prompted to login again on the directory page. Tested in Chrome and Edge.
RE: not being able to edit the entry on the front end.
I tested this using the test account … this worked too. I added “Connections Support Desk Edit” as the entry’s Title.
To make this work, I did have to make one settings change. You had the directory home page set to the page you setup to create new user accounts. I changed it to be the actual Connections directory page.
Everything seems to be functioning correctly. Can you please give it a test and confirm?
It is working! YAY! I knew it was some config I was missing….incidentally, someone else installed connections and when I took it over I didn’t realize that setting needed changing.
Thank you so much!
Great to hear!
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