[Steven Zahm]

@ Patrick

There’s noe that I’m aware of a thip point. I’ve seen it used on other Divi powered sites with no noticeable issues.

Hope that answers your question!

[Steven Zahm]

@ carolin

Yes, you should manage them in the site’s admin. Only resort to the purchase history page if you no longer have access to the original site that the license was activated on.

[Steven Zahm]

@ Katelyn

Great to hear you’ve got this sorted!

[Steven Zahm]

@ Stephen

re: can put them in the directory of my child theme?

Yes you can. Here’s a link to the tutorial on custom template override files. It goes over how to name and where to place the files.

re: let me know which files I should look for and what I should change.

You’ll need to edit both the card.php and the card-single.php files found in this folder.

../wp-content/plugins/connections-tile-plus/

Look for this line in both files:

if ( $atts['show_addresses'] ) $entry->getAddressBlock( array( 'format' => $atts['addr_format'] , 'type' => $atts['address_types'] ) );

In card.php change it to:

$entry->getAddressBlock( array( 'format' => '%city% %zipcode%', 'type' => $atts['address_types'] ) );

In card-single.php change it to:

$entry->getAddressBlock( array( 'format' => $atts['addr_format'] , 'type' => $atts['address_types'] );

Hope that helps!

[Steven Zahm]

@ Stephen

yes, but doing so required editing two PHP file of the template. If this is something you feel comfortable doing, I can provide some guidance. Let me know.

[Steven Zahm]

@ Deanna

re: The dropdown menu for the main directory does not work, nor does the search feature. When I click to toggle between categories, whatever category is on the page remains. Also, if I search for a particular person, it says that no match was found.

The most like cause is because you should not use the category drop down together with the category permalinks. Disabling the drop down or the category permalinks would be the solution.

re: Is there a way to just remove the dropdown menu?

Yes, use this shortcode:

[connections enable_category_select='FALSE' show_empty_categories='TRUE' image_width=150 image_single_width=375 enable_map='FALSE']

When you copy/paste, make sure to do it in the Text tab of the post editor.

Hope that helps! Let me know.

[Steven Zahm]

@ Julia

Ok, then. I’ll need an admin login so I can take a closer look. The login details can be posted here as a private reply.

[Steven Zahm]

@ Harold

Ok, the W3TC options you had enabled for DB Caching and Object Caching were killing the page load times of your site. The DB Caching option seemed to break WordPress transients on your site. This is what was causing those 50 external HTTP requests per page load… 18 of which were hitting my site. The others were to other premium plugins doing their update checks too. Because the results of those requests are saved in WordPress transients and those were broken/not saved every page load would cause the check to happen.

So, I’ve disable those two options and now your admin is more responsive.

The site is still a bit slow but I think a lot of that has to do with the fact you are using so many plugin to try to improve performance that you are actually causing a lot of server load which is slowing down you site over all. Same goes with the security plugins. Those really can cause a performance hit. I would suggest trimming these down.

The CDN still seems to be broken, which means you site is basically broken. I was really tempted to turn the CSN off in W3TC so your site would be fixed but I did not want to make a major change like that without permission.

Thanks for the access and letting me debug why your site was making so many requests to mine!

[Steven Zahm]

@ Harold

fyi, you may already be aware of this but your CDN is returning 502 Bad Gateway error messages instead of you site’s images and scripts which is basically breaking your site. You might want to address that ASAP. fyi, this was already happening when I logged on to start at the issue I originally contacted you about. In other words, I did nothing to cause the error.

As for the original issue, I narrowed down the cause you should noticed a significant reduction in your admin page load times. Basically every page load was causing 50 external HTTP requests to various site which was causing an admin page load time of nearly 60secs. I’m still investigating and I’ll give more details as I know more.

[Steven Zahm]

@ Brent

Thanks for the info! It’s been probably 6—8 years since I set up those dependencies so I can even begin to say why I set them up the way I did. I’ve put this on my issue tracker to review the dependencies. I’m thinking I’m only using jquery-form so images can be uploaded. If I recall correctly it’s needed to do that. I see you mentioned that it is deprecated since I’m guessing it’s no longer needed for image uploads or there is a more modern alternative. I’ll look into that too.

If you ever find that Connections is causing you and your customers a support issue, please let me know. I do put in great effort to ensure I do not step on other plugins.

[Author]

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