The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
This is the correct email? http://connections-pro.com/contact/
I filled out the form and put the temp credentials in there.
That is correct, but I have not received the login details. Do know why … I know the form is working fine because I have received many emails thru it before and after. It’s not even in the log that the form keeps for me.
ok. Just sent temporary login again using the form.
Ok, seems you have 0.8 and 8.1.5 installed and it the 0.8 version you have active. Threw me for a loop for a few minutes when changes I was making were not being reflected … I guess I was wrong 0.8 didn’t have the change for the visual editor. I made the necessary tweak and the visual editor works for you now.
I see you made changes to core template… not sure if there are any else, but if there are no other changes, I recommend migrating your changes to the new version. YOu do not want to fall too far behind.
The great thing is in newer versions I made it update safe to mod the core templates. See this:
There’s also these:
Lastly, if I have not asked and you have moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
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