Upgrade Not Working

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

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This topic is: resolved

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Viewing 10 posts - 11 through 20 (of 26 total)
1 2 3
  • Author
    Posts
  • 02/03/2016 at 10:41 pm #363497
    Sam
    Guest

    Thanks so much for your help, Steven! Your help is very much appreciated. I’ll definitely leave a positive review on your plugin page.

    02/04/2016 at 8:52 am #363535
    Steven Zahm
    Keymaster

    @ Jeromy

    I get password incorrect error for the user. Could you rest the password?

    02/04/2016 at 8:53 am #363536
    Steven Zahm
    Keymaster

    @ Sarah

    I was able to login, but the user account does not have access to the Plugins admin page or the Plugin Editor admin page. To apply the hot patch, I need the WP Editor plugin and access it its admin page so I can apply this hotfix.

    02/04/2016 at 8:56 am #363538
    Steven Zahm
    Keymaster

    @ Sam

    Thank you in advance in taking the time to leave a review as they really do make a big difference!

    02/04/2016 at 1:09 pm #363555
    Jeromy Darling
    Guest
    This reply has been marked as private.
    02/04/2016 at 2:17 pm #363563
    Brennan
    Guest

    I did try to upgrade at home the other day when I posted my problem and it still did the same thing as when I was working on it on the school filtered network. I don’t need the fix immediately but I would like to know when the fix will be avaliable.

    Thanks for the quick response to find and solve the issue! :)

    02/04/2016 at 6:12 pm #363588
    Steven Zahm
    Keymaster

    @ Jeromy

    I applied the hotfix and now you can get to the Connections admin page. Curious though… you do not seem to have any entries in Connections!?! I saw that you did have a db backup from yesterday and that backup did not have any Connections entries in it either. Something I’ve confirmed with the Internet Archive WaybackMachine.

    All the snapshots that it has shows there were no entries.

    02/04/2016 at 6:14 pm #363589
    Steven Zahm
    Keymaster

    @ Brennan

    I had wanted to push the update today but that is not going to happen sorry. I will be trying to get the release completed for tomorrow.

    02/05/2016 at 10:04 am #363696
    Eric Lammers
    Participant
    This reply has been marked as private.
    02/05/2016 at 1:40 pm #363727
    Brennan
    Guest

    @ Steven

    Thanks! Was the fix just in the upgrade.php file?

  • Author
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Viewing 10 posts - 11 through 20 (of 26 total)
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