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Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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This topic is: resolved

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Viewing 4 posts - 11 through 14 (of 14 total)
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  • Author
    Posts
  • 03/28/2017 at 12:39 pm #417621
    Mark Kawabe
    Participant

    Thanks Steven,

    I was affected by the update, but deleted the plugin via FTP and re-installed the 8.6.1 version from the Github link you provided. That seems to have done the trick.

    03/28/2017 at 12:45 pm #417628
    Charles McPadden
    Participant

    Please disregard my last post. I reread this thread and figured out how to remove the old version. I have since installed the newest version (8.6.1) which has resolved the issue. Thank you for the excellent customer service!

    03/28/2017 at 12:51 pm #417629
    Steven Zahm
    Keymaster

    All…

    Great to hear the update has fixed the issue!

    My sincerest apologies for the trouble!

    Seems the wp.org issue continues :( I’ve verified that wp.org acknowledged my lastest update and it does show up in the Plugins admin page as 8.6.1 but, the old version is still be installed or, just as bad gives a “Update Failed: Download failed. Not Found” error message.

    03/28/2017 at 3:32 pm #417671
    Steven Zahm
    Keymaster

    All…

    I’m marking this resolved. The latest 8.6.1 update seems to resolve the two issues that were encountered with this update. Wp.org seems to sending the correct version now and the correct version is available for download on the wp.org page for Connections. So it seems they worked out their update issues as well.

    Again, apologies for the trouble this has cause you all!

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Viewing 4 posts - 11 through 14 (of 14 total)
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