Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
11/25/2016 at 2:07 pm #401104Steven ZahmKeymaster
ps. As a thank you, I’ve added a free year to your support license keys for the items in your purchase of the Pro Pack!11/25/2016 at 2:28 pm #401111Marianna FridjonsdottirParticipant
Hi Steven, thank you so much for the free year. My WIFT (it is Women in Film and Television in Iceland) community will be very thankful, as they do not have a bunch of money :)
You said the other day: “As for the update, that is unknown at this time. What I can do is send you a zip which contains both the MO/PO files which you can unzip into the Form languages folder so you do not have to wait for the update. Will that work fr you?” Will that means that you now can send me a zip file with the mo and po files in Icelandic which I can use to replace the files in the language folder – or can I do that here? And to be sure, what folder is it exactly? I am one who needs everything pinpointed to be 100% sure. Thank you so much for all your help
MF11/28/2016 at 11:04 am #401593Steven ZahmKeymaster
This is something you can do since you already have the MO/PO files. Here are the instructions. You need to only follow steps 9 and 10.
You can save the files to this folder:
Hoe that helps!12/03/2016 at 4:22 am #402132Marianna FridjonsdottirParticipant
Thank you so much, everything is working just fine now. I will send you a link to the website when it is on-air again which is after dec 8th.
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