The 4.0 upgrade

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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This topic is: resolved

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Viewing 10 posts - 11 through 20 (of 20 total)
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  • Author
    Posts
  • 09/11/2014 at 10:10 am #303634
    Steven Zahm
    Keymaster

    @ stephen

    Wow, that’s a really old version of PHP! The oldest I’m able to test with is 5.2.17.

    I’ll log in now … but I still need a temp admin account so I can test changes that I make.

    09/11/2014 at 10:16 am #303635
    Steven Zahm
    Keymaster

    @ stephen

    Hmmm… I can seem to login via FTP, what’s the host? I tried a few guesses since it was not in the doc.

    09/11/2014 at 10:26 am #303637
    stephen Barnett
    Participant
    This reply has been marked as private.
    09/11/2014 at 11:42 am #303643
    Steven Zahm
    Keymaster

    @ stephen

    Let me know when the PHP is updated and any issue surrounding being able to login into FTP and I’ll try again.

    09/11/2014 at 11:48 am #303644
    stephen Barnett
    Participant

    Steven,

    The upgrade can happen post haste. My site account can be placed on another server with a more recent edition, immediately. What PhP update version do you recommend?

    Did you have issues with the access information?

    Stephen

    09/11/2014 at 12:18 pm #303652
    Steven Zahm
    Keymaster

    @ stephen

    I was able to access the admin fine, just not the FTP site.

    Take a look at this page for PHP as you can see PHP 5.2.x support ended over 3 years ago. Looks like PHP 5.3.x support ended pretty recently, but the latest release in 5.3 is the minimum I would suggest.

    When you hosts updates you, make sure they compile in GD support. They should, but good to mention it if they forget.

    09/28/2014 at 2:49 pm #305403
    Stephen
    Guest

    I purchased a second cMap for legal recruiters . com in addition to legal recruiter.com. The google map does not show up on the new installation. Where do I begin?

    Thanks.

    09/28/2014 at 3:27 pm #305404
    Steven Zahm
    Keymaster

    @ stephen

    Open the page up in Chrome, click the F12 key and then click the Console tab.

    You’ll see the error at issue here.

    The site auto redirects to https … which is fine, but, the theme or another plugin is loading jQuery from a Google CDN rather than the version bundled with WordPress. This is also fine, but only when done correctly. Unfortunately, this was not done correctly for several reasons.

    • It is not being loaded over https. This is blocking it from being loaded at all. This error is breaking all javascript on the site.
    • An old version is being loaded (or trying to be).
    • And the correct version of jQuery Migrate which WordPress would load is not being loaded at all.

    One option that might be a simple fix … go to the Connections : Settings admin page, click the Advanced tab and enable the jQuery option under the Compatibility section. Enabling this option will attempt to correct the issue.

    Hope that helps, let me know!

    09/29/2014 at 8:20 am #305433
    Stephen
    Guest

    Thanks. By the way, you can mark all issues resolved. Good job!

    09/29/2014 at 8:44 am #305436
    Steven Zahm
    Keymaster

    @ stephen

    Great to hear!

    If I have not asked and you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
    https://wordpress.org/support/view/plugin-reviews/connections

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