Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
03/30/2018 at 1:04 pm #457193JBGuest
Upgrading to 8.16 crashes the entire website.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /ommitted/path/wp-content/plugins/connections/includes/class.constants.php on line 23
PHP version 5.6.33
Also, when I tried to downgrade to 8.15 as an emergency measure I noticed that 8.15 is over 411 MB in size – all other versions are approximately 8 MB. There appears to have been a mistake when uploading 8.15 to the archive – the zip file includes the entire development repository including copies of every single version ever published.03/30/2018 at 1:24 pm #457194Christopher KrenParticipant
We were asked to update Connections today, and after the update it crashed the site. i’m not sure where to look for the errors otherwise i would post them here too.03/30/2018 at 1:52 pm #457195George MolloParticipant
Same here but also with error 500 — (which I believe is a permission-based error. Like the code is unable to write to specific files and therefore loops and won’t allow the site to load.)03/30/2018 at 2:17 pm #457196Alane KennedyParticipant
Same here. Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /wp-content/plugins/connections/includes/class.constants.php on line 2303/30/2018 at 2:24 pm #457197Eugene PetersParticipant
I also had connections-business pro crash wordpress after the update to 8.16, fell back to 8.14
Http 500 occurs whenever php fails/crashes
I got out of the problem by
renaming your connections folder under /wp-content/plugins to something else
reinstalled connections business from wordpress.org
in my case it listed 8.14 and 8.16, active 8.14. activating 8.16 gives a fatal error03/30/2018 at 2:27 pm #457198Tim TewaltGuest
Love your plugin, really should charge for it.
But, today the update killed the site:
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /home/naap8041/public_html/wp-content/plugins/connections/includes/class.constants.php on line 23
Any help is appreciated.
For now, I renamed the directory of the connections plugin and the site runs.
Thank you again,
Tim03/30/2018 at 3:54 pm #457199Robert BurrGuest
upgrade (8.15 -> 8.16)
Had to rebuild the plugins folder from scratch after this auto-update. Please let me know if this issues gets fixed.03/31/2018 at 4:00 pm #457345Christopher KrenParticipant
Any updates on when this is going to be corrected?04/02/2018 at 10:48 am #457447Craig GrantParticipant
I had the same issue where the update to the Connections plugin caused the site to crash 500 http error message and produced the following error message:
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /home/rairc/public_html/wp-content/plugins/connections/includes/class.constants.php on line 23
Please provide fix asap as it is obviously affecting a lot of your paying customers going on 3-days now. Thank you.04/06/2018 at 7:17 pm #458182Craig GrantParticipant
This ticket is now a week old and from what I can see zero response from Connections. Does anyone have an update as I have had to disable this plugin on multiple sites due to this error and I am pretty unhappy about this as I am sure a lot of you are in this thread.
You cannot reply to this support topic. Please open your own support topic.