Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
05/25/2015 at 11:51 pm #335592Roy BucklinGuest
I downloaded connections plugin and it is what I was looking for my website. Adsai.co. After downloading I set up members and noticed that some of the contact items didn’t display on each contact page. I found the template page were I can order some or all templates. I would like to order the map template and the logo template. However I could not locate a logo template. I thought that I didn’t need a logo template or that the template is listed and I can’t locate ite.
Please help me so that I can view the logos on my pages. I placed the logos on one of my contact and it does not display
Roy05/26/2015 at 4:03 pm #335690Steven ZahmKeymaster
When you say map template, I assume you mean the cMap template, yes?
There is no logo template but the cMap template does display the logo.
Hope that helps, please let me know.05/28/2015 at 2:01 pm #335924Roy BucklonGuest
I purchase the emap template and have the following issues.
I setup the emac in some of my contacts and they don’t display. What do I do to display the maps?
I selected the template to display the logo and categories. Sometimes the logo and categories display and sometimes the photo without the categoriss displays
What is wrong?
Thanks05/29/2015 at 1:41 pm #336054Steven ZahmKeymaster
It took me awhile navigating your site to figure out where Connections was being used… if you could provide direct URLs to the page in the future, that would save me a lot of time. Thanks!
Looking at this page I see you’ve setup the Names template to be used by default and you are using the Single Entry Template option. The later template seems to be set to the Default Entry Card template. Go to the Connections : Template admin page, click the Individual template type (at the top left of the page) and activate the cMap template. Do the same for the Organization template type.
Hope that helps!
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