License Not Activating Just Purchased

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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This topic is: resolved

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Viewing 10 posts - 11 through 20 (of 20 total)
1 2
  • Author
    Posts
  • 01/30/2019 at 3:49 pm #483144
    Celeste Gothorp
    Participant

    Real site

    01/30/2019 at 4:04 pm #483146
    Celeste Gothorp
    Participant

    and apparently the entire plugin hates me….. back to reading :(

    01/30/2019 at 4:11 pm #483147
    Steven Zahm
    Keymaster

    @ Celeste

    Can you please create a temp admin account using this plugin:

    https://wordpress.org/plugins/temporary-login-without-password/

    Reply back, as a private reply, with the login link.

    01/30/2019 at 4:16 pm #483148
    Celeste Gothorp
    Participant
    This reply has been marked as private.
    01/30/2019 at 4:30 pm #483150
    Steven Zahm
    Keymaster

    @ Celeste

    You need to install the plugin I gave the link for in my last reply, create a temp admin account. It will give you a login link. That is the link I need.

    01/30/2019 at 4:33 pm #483151
    Celeste Gothorp
    Participant
    This reply has been marked as private.
    01/30/2019 at 4:37 pm #483152
    Steven Zahm
    Keymaster

    @ Celeste

    It is a temp admin account which will be delete, any fake username / password email will do.

    01/30/2019 at 4:48 pm #483153
    Celeste Gothorp
    Participant
    This reply has been marked as private.
    01/30/2019 at 5:08 pm #483162
    Steven Zahm
    Keymaster

    @ Celeste

    You are all good to go. I had to make a slight tweak to the licensing server. If you have any other questions please feel free to reach out (opening another topic).

    Apologies for the trouble!

    01/30/2019 at 5:08 pm #483163
    Celeste Gothorp
    Participant

    Thank you!!!

  • Author
    Posts
Viewing 10 posts - 11 through 20 (of 20 total)
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