Installation Errors

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 4 posts - 11 through 14 (of 14 total)
1 2
  • Author
    Posts
  • 07/19/2013 at 1:04 pm #265206
    Liz Milio
    Guest

    Thank you for your quick reply. I was under the impression everything should be with in the plugins/connections directory.

    I will now set up the layout.

    Thanks again

    10/15/2013 at 9:55 am #271506
    jeff
    Guest

    I am having the same issue one of the other users:

    I have connections installed, and when i log into wordpress, i get the following errors at the top of my page:

    ERROR: Path ../wp-content/connection_images does not seem to exist. Please try deactivating and reactivating Connections.

    ERROR: Path ../wp-content/connections_templates does not seem to exist. Please try deactivating and reactivating Connections.

    ERROR: Path ../wp-content/plugins/connections/cache does not seem to be writeable.

    You say the permissions need to be set manually to those codes you specified, but where do I manually set the permissions?

    Thanks

    10/15/2013 at 11:27 am #271519
    Steven Zahm
    Keymaster

    @ jeff

    You need to log on to your site using an FTP app such as FileZilla or use your web host’s file manager that is part of the web host’s control [not all web hosts provide this]. Here’s a general link to a howto using FileZilla that provides some additional background and a step by step.

    10/15/2013 at 12:47 pm #271524
    jeff
    Guest

    Thanks so much

  • Author
    Posts
Viewing 4 posts - 11 through 14 (of 14 total)
1 2

You cannot reply to this support topic. Please open your own support topic.