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06/01/2017 at 9:03 pm #424759Shirley RuncoParticipant
I am getting the following error when publishing [Visibility: Public] the directory entry:
Error: Image path /nas/content/live/ebwomen/wp-content/uploads/connections-images/cn-id-0/photo-short-haircut.jpg does not exist.
Please advise.06/02/2017 at 9:07 am #424802
Login to your site with FTP and navigate to the image file path? Does the folder and image actually exist? If it does, then it could be file/folder permissions issue on the server. Do other image appear fine?06/05/2017 at 5:13 pm #425188Tumikia Watu-KhuthazaGuestThis reply has been marked as private.06/05/2017 at 5:35 pm #425191
My guess is that the entry which has the image
/cn-id-0/photo-short-haircut.jpgis not the Dawn entry. Whichever entry in your directory that is
cn-id-0has that image that is missing. Located that entry and upload a new image. That should resolve it.
cn-id-0is the entry slug. The entry slugs can be found on the Connections : Manage admin page after you click the View Details action link. It’ll be to the far right.
Hope this helps!06/05/2017 at 5:37 pm #425192
I suggest looking at the Tina K. entry.06/05/2017 at 6:30 pm #425194Tumikia Watu-KhuthazaGuest
Hmmm. Not seeing a View Details action link.
Screenshot please.06/05/2017 at 7:33 pm #425195Shirley RuncoParticipant
I can’t find her entry. Please advise.06/06/2017 at 10:21 am #425234
re: Not seeing a View Details action link.
Here’s a screenshot. The link is right underneath the entry name on the Connections : Manage admin page.
re: I can’t find her entry
This is the
cn-id-0entry the error is referring to, not this entry your were looking at:
The Tina K. entry has an image assigned to it which was appears to have been deleted from your web server. When you logged into your site with FTP to verify if the
cn-id-0existed, you said it did not. The only way for this to happen is if the folder was deleted manually or some other method not being managed by Connections.
So, to fix the error, upload a new image. Hope this helps!
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