[Ian Walters]

Hi

We have started to have geocode issues. When the button is clicked it produces the box for the map with the text “geocode address” and then nothing happens. This has just started happening when we upgraded connections. We also use link.
Any ideas?
For some reason I can;t seem to view the clubs directory in maintenance mode.
This is the link:

http://www.kifederationofgreatbritain.co.uk/uk-clubs-directory/?nocache=true

Cheers

[Steven Zahm]

@ Ian

The geocode issue is not likely an issue with the update… have you installed/updated any other plugins or the theme? The likely cause is that another plugin or theme is not limiting its javascript to its own admin pages and it’s causing a fatal javascript error which stops any javascript after the error from running.

Load the page in Chrome, hit the F12 key and then click the Console tab. That will showing you any browser related errors on the page. Mouse hover over the file names on the right. The tooltip will show a file path which will be a hint at the plugin/theme/file causing the error.

Another possibility is you might need to flush your browser cache.

Something, since you are having issues with the maintenance mode plugin, that makes me wonder if it is somehow blocking a script that Connections loads. This should also show up in the Chrome Console. You could test that theory by deactivating the maintenance mode plugin.

Let me know if that helps you track down the issue.

[Ian Walters]

This is what I get:

Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) users.php?page=connections_link:1

Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) users.php?page=connections_link:407
2
Consider using ‘dppx’ units, as in CSS ‘dpi’ means dots-per-CSS-inch, not dots-per-physical-inch, so does not correspond to the actual ‘dpi’ of a screen. In media query expression: print, not all, (-webkit-min-device-pixel-ratio: 1.25), (min-resolution: 120dpi) users.php?page=connections_link:1

GET http://nikkomsgchannel/e?001b0053005a005400340042006c002200580057002b002600…2f0058005f002d00160050002a003300590008005b005e002a005a005c002f0059005a0029 VM3632:63
rapport_nikko_send_focus_event VM3632:63
rapport_nikko_on_focus VM3632:73

Uncaught TypeError: undefined is not a function cn-admin.min.js?ver=0.8.10:18
(anonymous function) cn-admin.min.js?ver=0.8.10:18
d.complete load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils&ver=3.9.1:4
j load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils&ver=3.9.1:2
k.fireWith load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils&ver=3.9.1:2
i load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils&ver=3.9.1:4
n.fx.tick load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils&ver=3.9.1:4

Uncaught TypeError: Cannot read property ‘getPosition’ of undefined cn-admin.min.js?ver=0.8.10:23
b cn-admin.min.js?ver=0.8.10:23
(anonymous function) cn-admin.min.js?ver=0.8.10:22

GET http://nikkomsgchannel/e?001b0053005a005400340042006c002200580057002b002600…5f005a002d005c00100023002e00460058000800590028005a0058002e005e005f0029002d VM3632:50
rapport_nikko_on_blur VM3632:50

[Ian Walters]

Hi Steve,

I have deleted the maintenance mode plugin. I have attached the screen shots of the live and test sites. It does appear there is an uncaught error relating to connections. Can you take a look?
Live is on the latest version of connections

Cheers

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[Ian Walters]

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[Ian Walters]

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[Steven Zahm]

@ Ian

Can you please remove the SCRIPT_DEBUG so I can see the error on the normal add entry admin page?

The error on the Link admin likely has existed for a long time … no either no one noticed or no one reported it before. The next major release of Link is soon to be released, I can install it as it resolves the issue of a missing script that should be loaded on that page. I would still consider it beta only because I may have to make minor tweaks before I actually release it.

[Ian Walters]

Hi Steve,

Thanks for your help. I have removed the debug script as requested. I have been doing some further testing and it appears when a teacher has updated their entry, when I go to review the directory I receive no results. It seems to only happen for teachers.

Happy for any fix you can provide to help us sort out our live system.

Thanks

[Steven Zahm]

@ Ian

re: SCRIPT_DEBUG
The regular add entry page works fine with SCRIPT_DEBUG removed. Try force refreshing your browser.

re: when a teacher has updated their entry, when I go to review the directory I receive no results. It seems to only happen for teachers.
Can you explain further?

[Ian Walters]

When a teacher logs in they have access to the Link module: Create/Edit your directory entry. This is where geocode does not work. Also when a teacher is logged in they receive no results from the UK Clubs directory page under clubs menu. IS it worth skyping to share a screen?

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