The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
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Please open a Support Ticket in your user account.
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Please open a new support topic in the WordPress support forums for Connections.
Wordpress emails to admin email accounts can be blocked by the host. When this happens, users get their emails, but admin don;t. Not quite sure what it is but contact your hosting company and tell them that WordPress admin emails are not being received. They can flick a switch
Secondly, is there any way to send the person who submits their site details an email when there submission has been approved?.
I wasn’t aware that some host blocked emails to admin accounts, interesting. That would explain why using an SMTP plugin would work…
Sorry, no, there is not a way to send an approval email to the user. It is on the road map, but I do not have an ETA yet.
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