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This topic is: resolved

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Viewing 8 posts - 11 through 18 (of 18 total)
1 2
  • Author
    Posts
  • 03/19/2018 at 9:20 am #455878
    Alan Griffiths
    Participant

    Sorry – No the NULL license status message is being displayed

    03/19/2018 at 10:10 am #455880
    Steven Zahm
    Keymaster

    @ Alan

    Can I have an temp admin login so I can take a closer look please? Details can be posted here as a private reply.

    03/19/2018 at 10:48 am #455883
    Alan Griffiths
    Participant
    This reply has been marked as private.
    03/19/2018 at 10:58 am #455884
    Steven Zahm
    Keymaster
    This reply has been marked as private.
    03/19/2018 at 11:04 am #455887
    Alan Griffiths
    Participant
    This reply has been marked as private.
    03/19/2018 at 11:48 am #455901
    Steven Zahm
    Keymaster

    @ Alan

    Two things…

    1. I could use a FTP login too.
    2. Open a support ticket with your web host. ASk them if they are blocking outgoing connections to https://connections-pro.com/wp-json/cn-plugin/ from your site. I’ve enabled logging on the license endpoints and connections from you site are not being recorded which means they are not being received. In contrast hundreds of others are working just fine. Right now, I suspect your web host is blocking outgoing connections. Who is you web host?
    03/19/2018 at 12:06 pm #455902
    Alan Griffiths
    Participant
    This reply has been marked as private.
    03/19/2018 at 12:13 pm #455905
    Steven Zahm
    Keymaster

    @ Alan

    And the FTP login?

  • Author
    Posts
Viewing 8 posts - 11 through 18 (of 18 total)
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