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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 11 total)
1 2
  • Author
    Posts
  • 08/18/2013 at 5:21 am #267455
    Colin
    Guest

    Description of problem.

    A client has profile on the site, they click to edit it from front end, and expect to see all the completed fields find the one to edit make changes and save again but instead all fields are blank?? In effect they have to recreate the whole profile again?

    Is that correct or is there a problem?

    Thanks
    Colin

    08/18/2013 at 6:30 pm #267466
    Steven Zahm
    Keymaster

    @ Colin

    Is this question relating to Link and the “Edit My Directory Entry” admin page?

    08/19/2013 at 12:41 pm #267512
    Colin
    Guest

    hi
    Yes, it seems to say Edit profile (front end link) but goes to add profile which I guess is why the content is blank rather than partially complete.

    Hope that makes sense
    Thanks
    Colin

    08/19/2013 at 1:02 pm #267522
    Steven Zahm
    Keymaster

    @ Colin

    The WordPress User Profile page is not part of Connections. Do you have Link installed and activated?

    08/19/2013 at 2:25 pm #267523
    Colin
    Guest

    the page takes them to /wp-admin/users.php?pages=connections_link

    the link plugin is installed and activated.

    could it be something to do with s2 member plugin?

    08/19/2013 at 3:51 pm #267525
    Steven Zahm
    Keymaster

    @ Colin

    Definitely. Can I get a temp admin account? I’ll make a small change that should resolve the issue.

    08/19/2013 at 4:55 pm #267535
    Colin
    Guest

    is there a private way to send this through?

    08/20/2013 at 3:18 pm #267598
    Steven Zahm
    Keymaster

    @ Colin

    Apologies, I should have mentioned… you can send the details using the contact link at the bottom of the page.

    08/23/2013 at 3:53 pm #267942
    Steven Zahm
    Keymaster

    @ Colin

    I logged in and made the change. Things seem to work fine now.

    10/10/2013 at 3:20 pm #271153
    Colin
    Guest

    Hi

    I wonder if you can help once more. The same problem seems to have arisen.

    All the links when hovering over state the page as /wp-admin/users.php?pages=connections_link

    However when clicking the link you end up at this page:
    http://www.forthvalleychamber.co.uk/welcome

    There also seems to be a problem with the uploaded images http://www.forthvalleychamber.co.uk/wp-admin/admin.php?page=connections_sett
    ings
    <http://www.forthvalleychamber.co.uk/wp-admin/admin.php?page=connections_set
    tings&tab=images> &tab=images

    I have set these to Crop, maintain aspect ratio. In testing this I have used the kanyo profile and uploaded oversized images. The little icon in the backend:
    http://www.forthvalleychamber.co.uk/wp-admin/admin.php?page=connections_mana
    ge
    <http://www.forthvalleychamber.co.uk/wp-admin/admin.php?page=connections_man
    age&cn-char=K&_wpnonce=cbe1a3384a> &cn-char=K&_wpnonce=cbe1a3384a seems to display fine.

    However the frontend http://www.forthvalleychamber.co.uk/member-directory/name/kanyo-ltd does not appear within the area.

    I appreciate any assistance you can offer, thank you once again.

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