Edit Entry: Forbidden

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 22 total)
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  • Author
    Posts
  • 03/28/2017 at 12:28 pm #417613
    Deanna Minich
    Participant

    We just moved our connections plugin and database to another URL on the same server. Since the move some of our entries get the following error when saving:

    Forbidden
    You don’t have permission to access /wp-admin/admin.php on this server.

    Any advice on what the issue would be?

    Thanks!

    03/28/2017 at 1:21 pm #417633
    Steven Zahm
    Keymaster

    @ Deanna

    Only some of the entries, not all? If that is the case, I can not fathom a reason why this would occur.

    My only suggestion at this point is to navigate to the Connections : Roles admin page and reset all role capabilities. Let me know if that helps or not.

    03/30/2017 at 9:53 am #418108
    Deanna Minich
    Participant

    Steven,

    That didn’t seem to help. Any other ideas?

    03/30/2017 at 10:18 am #418112
    Steven Zahm
    Keymaster

    @ Deanna

    Only some of the entries, not all?

    Do you by chance have some htaccess rules in place that are somehow being triggered?

    03/31/2017 at 5:32 pm #418416
    Deanna Minich
    Participant

    Steven,

    the only thing we’ve setup in the htaccess file are the permalinks.

    I’m not able to create a new entry either.

    03/31/2017 at 5:37 pm #418417
    Deanna Minich
    Participant

    Steven,

    Just noticed something strange –

    If I enter a short bio, the page saves without issue.

    But then when I copy the full bio for the entry I get the error.

    Example: http://foodandspirit.com/directory-of-certified-food-spirit-practitioners/name/cat-caruso/

    04/03/2017 at 9:40 am #418650
    Steven Zahm
    Keymaster

    @ Deanna

    Ok, try this, create an entry with a longer bio but make sure to use only “standard” characters, ie. do not use symbols like & and +.

    Does that work or not?

    This does sound like a PHP config issue. I suspect either post_max_size or max_input_vars need increased because the issue sounds a lot like this one being discussed in Stack Overflow.

    http://stackoverflow.com/questions/34678959/forbidden-error-when-many-inputs

    CAn you navigate to the Connections : Tools admin page and click the Tools tab. Scroll to the bottom and click the Generate a URL for Remote Viewing. Reply back with that URL as a private reply.

    Thanks!

    04/03/2017 at 10:02 am #418664
    Deanna Minich
    Participant
    This reply has been marked as private.
    04/03/2017 at 10:15 am #418667
    Steven Zahm
    Keymaster

    @ Deanna

    So, If you add the same 4 long paragraphs into a new entry but add symbols, do you get the denied error?

    04/03/2017 at 10:22 am #418668
    Deanna Minich
    Participant
    This reply has been marked as private.
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Viewing 10 posts - 1 through 10 (of 22 total)
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