Duplicate Birthdates Won’t Delete

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 31 total)
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  • Author
    Posts
  • 12/27/2016 at 2:15 pm #405072
    Tashina
    Guest

    I am using the cMap template of the Connections Business Directory. After the WordPress update, each of my entries created new birthday/anniversary date entries. Each entry now shows the original birthday and anniversary, as well as two extra that are off by one day and have 2017 as the year.

    For example, an employee whose birthday is October 5, 1985 and started their employment on July 28, 2005 would have 4 dates:

    Birthday: October 5, 1985

    Birthday: October 6, 2017

    Anniversary: July 28, 2005

    Anniversary: July 29, 2017

    When I delete the incorrect dates and save the entry, it says saved, but a new one appears. If I place the incorrect dates as “private” or “unlisted,” a new one will appear publicly. The more steps I take to remove the incorrect dates, the more appear.

    12/27/2016 at 2:42 pm #405073
    Steven Zahm
    Keymaster

    @ Tashina

    This has happened once before a while back … but I can not remember what the fix was. Could you please give me an admin login so I can take a look. The logins details can be posted here as a private reply.

    12/27/2016 at 4:36 pm #405079
    Tashina
    Guest

    Steven,
    It is for our intranet site, and can only be logged into when connected to our network.

    12/28/2016 at 9:36 am #405104
    Steven Zahm
    Keymaster

    @ Tashina

    Hmmm… not sure how we resolve this in this case. If you can send me the System Info, maybe that will help. Navigate to the Connections : Tools admin page and click the System Info tab. Click in the system info are and it will auto select all the text. Copy the text and paste it in and reply back with it. Make sure to click private reply before submitting.

    12/29/2016 at 9:40 am #405189
    Tashina
    Guest
    This reply has been marked as private.
    12/31/2016 at 10:43 am #405325
    Steven Zahm
    Keymaster

    @ Tashina

    Nothing jumps out as wrong.

    Try this.

    Perhaps the custom capabilities for Connections was deleted by another plugin.

    Another thing to check, look in the PHP error log to see if there is anything relevant. Before you do add entry or edit an entry with dates so if anything will show in the log it’ll be the newer log items at the end of the log.

    You could also install the Query Monitor plugin and see if it shows any DB or PHP errors or notices that might help.

    03/08/2017 at 6:12 pm #414785
    Cre8vMom
    Participant

    I too, am having this issue with Anniversary Dates after the most recent WP update. If we edit an entry, it will create another anniversary date, one day off. This seems to only be the case for the birthday and anniversary dates. Any other dates are not affected (ie certification).

    03/09/2017 at 9:50 am #414849
    Steven Zahm
    Keymaster

    @ Vickie

    Have you tried the suggestions I gave in my last reply to this issue?

    If you have not, please try them and let me know what you learn

    03/09/2017 at 11:24 am #414969
    Cre8vMom
    Participant

    Yes – No change. System continues to add a date one day off every time you edit a listing. I’m using the plugin “out of the box” with no customization.

    03/09/2017 at 2:54 pm #415041
    Steven Zahm
    Keymaster

    @ Cre8vMom

    If you give me a temp admin login I will take a look? Login details can be posted here as a private reply.

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