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- This topic has 3 replies, 3 voices, and was last updated 11 years ago by
Steven Zahm.
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AuthorPosts
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07/19/2015 at 7:58 am #340518
Patrick C
GuestI recently purchased the Widget Pack under the impression that there was a Dropdown Menu to display categories. I am finding that is not the case. What product do I need to display a dropdown and is it possible to get refunded for purchase of a product I will not be using?
Thank you!
07/20/2015 at 1:57 pm #340652Steven Zahm
Keymaster@ Patrick
Apologies for the confusion!
Could you please tell me what implied that the category list widget displayed as drop down? I’d like to know so I could correct the language used to avoid any confusion of the actual features and function.
Many of the premium template sold here render the categories in the drop down. For example Circled, cMap, Excerpt Plus, Gridder, Slim Plus and Tile Plus.
Due to the confusion of the features of the category widget in the Widget Pack I’ll process the refund request. Please confirm this is what you would like me to do. Thanks!
I hope this helps. Please let me know.
07/23/2015 at 11:39 am #340995Patrick Cisler
ParticipantWe interpreted the “List of Categories” to mean the Dropdown. I went ahead and purchased the cMap template and would appreciate a refund of the Widget Pack as we will not be using it.
Thank you for clarifying.
07/23/2015 at 11:59 am #340996Steven Zahm
Keymaster@ Patrick
I submitted the request for refund for the Widget Pack. It’ll take 7–10 business days for it to be reflected on your credit card.
Thanks for the purchase! Let me know if you have any other questions.
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