[Ciaran Lyons]

Hi,

I just switched my installation of WordPress to multisite and it has caused my custom templates to disappear.

The templates were stored in the /wp-content/connections_templates folder, but are no longer visible in /wp-admin/admin.php?page=connections_templates

Viewing any of the pages with Connections shortcodes threw an error, “ERROR: Template [templatename] not found.”

I was able to resolve the issue by copying the custom templates into the /wp-content/plugins/connections/templates folder, but I know this is not the correct way to fix the problem.

Can you advise?

Thanks,
Ciaran

[Ciaran Lyons]

Here is the shortcode I am using:
[connections template="littlegreendot-photocard2" category="5"]

And you can see the live site here:
http://ourlittlegreendot.com/eco-friendly-organic-shopping-dining-directory/

To reiterate – it is working now, with a copy of the littlegreendot-photocard2 template in the main templates folder.

[Steven Zahm]

Ciaran

Switching Wp to multisite changes the default locations for the wp-content folder… each blog has its own if I remember correctly. So you like need to move the connections_templates folder to the correct blog.id/wp-content folder. YOu can deteremine the correct path by looking at the System widget on the Connections : Dashboard admin page. Look for the CN_IMAGE_PATH constant … it’s for the images, but the connections_templates folder should be in the same folder as the connection_images folder.

Hope that helps!

[Ciaran Lyons]

Thanks, that did it. I had to copy the connections_templates folder into /wp-content/blogs.dir/2/ alongside the connections_images folder.

Thanks!

[Steven Zahm]

@ Ciaran

Great to hear!

If I haven’t already asked and if you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
http://wordpress.org/support/view/plugin-reviews/connections

[Ciaran Lyons]

I just updated Connections to the latest version and my templates cannot be found anymore.

In the Connections Dashboard, I see:

Folder Permissions

• Image Path Exists: Yes
• Image Path Writeable: Yes
• Template Path Exists: No
• Cache Path Exists: Yes
• Cache Path Writeable: Yes

The image path used to be:

/wp-content/blogs.dir/2/connections_images/

Now it reads:

/wp-content/uploads/sites/2/connections-images/

I have copied the connections_templates folder into /wp-content/uploads/sites/2/ but it doesn’t work. Any ideas?

[Steven Zahm]

@ Ciaran

Could I get, temporarily, a super admin account and FTP login so I can see where I might have messed up the multi site template paths?

[Ciaran Lyons]

Hi Steven,

How do I send you the account details. Can I PM you or email?

Thanks,
Ciaran

[Steven Zahm]

@ Ciaran

It can be posted here as a private reply. Its a checkbox right below the tags input.

[Ciaran Lyons]

This reply has been marked as private.

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