Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 30 replies, 2 voices, and was last updated 9 years, 2 months ago by
Deepanshu.
-
AuthorPosts
-
06/06/2014 at 8:36 am #293136
Deepanshu
GuestThis reply has been marked as private.06/06/2014 at 9:52 am #293147Steven Zahm
Keymaster@ Deepanshu
Ok, I found the purchases under the t***@*****.t** email address. Unfortunately the support license key has expired, you’ll have to renew it. Login to your purchase history, using the t***@*****.t** email address. You can use the email address and the forgot my password link to reset your password if you need. After you’re logged in, the Form purchase is on the bottom of the list, click the view and manage licenses link. On that page you’ll find a renew link. Clicking that link will allow you to renew your support license key at a substantial discount. After you do, you’ll be able to download Form 2.0.
06/11/2014 at 2:59 am #293546Deepanshu
GuestHey Steven,
We have updated the Link plugin to latest version(2.0) on our Live Site (Also updated Connection plugin to latest version).
Admin edit page is working f9 but there is some issue with user edit page.
http://lifepositive.com/wp-admin/users.php?page=connections_link
The edit page is showing only 4 fields for editing i.e. From name to Department(attached is the image)Our WordPress version is 3.5.2
06/16/2014 at 6:39 am #293969Deepanshu
GuestHey Steven,
Waiting for the response. Plz suggest how to correct this.
06/17/2014 at 12:10 pm #294064Steven Zahm
Keymaster@ Deepanshu
Apologies for the delay … seems I am not getting notified for all replies for some reason. Likely due to a recent bbPress update. Hopefully this is fixed now.
The issue could be because of running such an old version of WordPress … though it should work fine.
I will need an admin account so I can take a closer look.
06/26/2014 at 8:36 am #295175Deepanshu
GuestHey Steven,
Sorry for the delay, Some how the previous issue has been resolved.
I have 2 new questions:-
- While submitting new entry(or editing previous entry),
<br/>
if a user select categories it is not displaying on its directory page(or detail page).
I have checked in DB the entry is there in wp_connections_terms_relationships.
We are using C-Map template for showing entries.My question is how can we show categories on user profile(In detail page and while searching). Is there any setting in dashboard for this?
- We are using woocommerce plugin on our website. On its checkout page State dropdown is not working properly, while testing i found it works fine if connection-form plugin is deactivated(probably issue of js conflict). We are using Form 1.0.2 . Any idea how this issue can be resolved?
Can it be resolved if we update it to Form 2.0 or do i manually look into the scripts for this?
Thanks, Waiting for your response!
06/26/2014 at 11:06 am #295185Steven Zahm
Keymaster@ Deepanshu
You can add the categories to the
card.php
orcard-single.php
files by adding this where you want them to be displayed:$entry->getCategoryBlock( array( 'separator' => ', ', 'before' => '<span>', 'after' => '</span>' ) );
I recommend following the method in this QuickTip so you can add it in an update safe way.
The conflict with Form and WooCommerce is likely because they both use Chosen to enhance the dropdown selects. Connections uses the latest release version, perhaps WooCommerce does not? If this is the reason, upgrading to Form 2.0 would not solve the issue because both Form 1.0 and 2.0 use the version of Chosen bundled with Connections. Any way, without being able to see the issue, that my best guess and my suggestion and where to look to resolve the issue.
Hope that helps!
07/17/2014 at 6:45 am #297307Deepanshu
GuestHey Stevan,
Hope you are doing well!
My question is about auto mails. As you have provided us the feature to send auto mail to a user if a directory entry is submitted(moderated).
Can you plz tell how can we send auto mail in case we approve or reject their directory entry.
Regards,
Deepanshu07/21/2014 at 1:36 am #297637Deepanshu
GuestWaiting for the response???
07/21/2014 at 10:20 am #297650Steven Zahm
Keymaster@ Deepanshu
Apologies! I missed your questions.
Again, sorry, but there is no out of box solution for sending those types of emails.
- While submitting new entry(or editing previous entry),
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.