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- This topic has 6 replies, 3 voices, and was last updated 9 years, 10 months ago by
Steven Zahm.
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AuthorPosts
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07/21/2013 at 4:48 am #265336
Julie
GuestI just discovered that when I click on a category, I get directed to the WordPress posts page. Why is this happening? I just discovered it, and I have not made any changes to my site since the last time I checked it, and everything was working ok then.
Also, the formatting of my Connections entries is not displaying correctly in Firefox.
My shortcode reads: [connections category_width=250 card_width=460 order_by='id|RANDOM' page_limit=30 str_work_phone='Phone' str_work_email='Email' str_work_addr='Address' str_other_addr='Address']
Is there anything I should change to make things work correctly?
07/21/2013 at 9:01 am #265349Steven Zahm
Keymaster@ Julie
Is this question in relation to the Market template? Judging by the shortcode I’ll assume so…
The likely issue is a conflict with another plugin’s javascript.
Which version of WordPress is installed?
Which version of Connections is installed?
Which version of Market is installed?Can you please share a link to your directory?
07/21/2013 at 5:55 pm #265363Julie
GuestHi Steven,
I’m not sure if the template is whats affecting it? It is Market, version 2.0.7
WordPress is 3.4.1 – was about to update it when I discovered the Connections issue and was not sure what to do.
Connections is 0.7.8
Active Plugins are:
Local Time Clock
WP Google Fonts
Connections
Connections CSV
Connections Form
Connections ROT13The directory site is http://bd.sanfelipe.com.mx
Thank you for helping me with this!
07/22/2013 at 11:51 am #265408Steven Zahm
Keymaster@ Julie
Did you always have your directory on the front page of the site. In “older” versions of Connections and templates this didn’t work because of a feature built into WordPress called canonical redirect. The way this works with the causing plugins that work like Connections troubles. I’m certain I have worked around the issue, but you need the latest Connections, which you do, but you also need the 3.0.x version of Market. This is a free update that can be downloaded from your Purchase History. Please be sure to follow the installation/upgrade instructions carefully as template installation has changed.
07/22/2013 at 3:47 pm #265464one
ParticipantThanks So much Steven! The template update solved both issues. :) Thank you!
07/22/2013 at 3:49 pm #265465Julie
GuestOops, was signed into our other account when I replied! Thanks Steven! :)
07/22/2013 at 3:56 pm #265467Steven Zahm
KeymasterGood to hear!
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