Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 3 replies, 2 voices, and was last updated 11 years, 3 months ago by
David Ridge.
-
AuthorPosts
-
05/20/2015 at 11:57 am #335001
David Ridge
ParticipantI have imported, mapped all of my four search fields to Categories, the resulting categories list includes one each for all unique combinations of the values in each of my primary four categories — member status, interests, willing to serve, and neighborhood (see categories list screen shot).
Having purchased these tools in the last four days (CSV Import and Tiles-Plus), I’ll want a refund unless we can resolve these issues quickly.
Attachments:
You must be logged in to view attached files.05/20/2015 at 12:54 pm #335004Steven Zahm
Keymaster@ David
I have replied to every question you had…
I answered the other support topics, here and here… there are no issue they seems like a usage questions to me… other the trouble you had with the shortcode which it seems you have resolved.
I also replied to your email the other day. Here are my replies to the email in case you did not receive it. It seems you have some unknown issue with the Login extension, showing alternative forms… there are none, like i state below, just the standard login form. Honestly, I’m not sure I even understand what you are asking about in that instance.
re: Having enabled a sidebar, placed the [connections-login] shortcode in the page and supposedly installed a widget in the enabled sidebar for the Community Directory page, I am still going directly to the directory with no login form coming up.
If you go directory to the Community Directory page while logged in you will not see the login form because you are already logged in. Same for the widget, it will not display if you are logged in. I didn’t see any pages on the test site which had a sidebar. Perhaps you need to set the theme template page to one which has a sidebar??? This would be a function of the them, not the login widget.
re: In addition to just getting the thing running, how do I specify one of the alternative login forms?
Alternative login form? there is no alternative login form. This only outputs the standard WordPress login form by calling the same exact function WordPress calls to show the login form.
re: What is the procedure for implementing usernames (I suppose that is Entry ID)?
User names are created when you create a new user. This is not specific to Connections, to have access to your site, you have to add users, WordPress will not let you create a user without a username and email.
re: Perhaps all of this can be avoided if you can point me to concise documentation for the tool.
Sorry, there really is not documentation. All the plugin does is output the login form provided by WordPress. The only things this plugin actually adds is an simple shortcode and widget to show it. So besides adding a widget to a sidebar or putting a or shortcode in a page, there is nothing to document. If you have suggestion, I’m very open to hearing them! Anything I can provide to make it easier for everyone is very welcomed.
re: I have imported, mapped all of my four search fields to Categories, the resulting categories list includes one each for all unique combinations of the values in each of my primary four categories — member status, interests, willing to serve, and neighborhood
Please read the “How do I import categories?” FAQ on the CSV Import page.
Looking at the screenshot… The source CSV file had the categories separated with semicolons rather than the required commas.
Unfortunately the only way to fix this is to delete the entries and categories and redo the import.
05/20/2015 at 4:48 pm #335072David Ridge
Participantan additional note: the result of my searching for one of the four categories values using keyword search (such as “Adult Dinner Club” or “Adult”) is null. If I search for “Adult Dinner Club, Bring Sunday Refreshments” (the concatenated values of both “interests” category and “Willing to Serve” category and unique to only one person), I get that one person in the list.
What am I not doing correctly?
05/20/2015 at 4:51 pm #335073David Ridge
Participantthanks for the response above. I’ll redo the import (which I’ve done several times already) and read the import of categories. Hopefully, that will solve these issues….
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
