Cannot Install Template, nor Add-Ons

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This topic is: resolved

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Viewing 10 posts - 11 through 20 (of 21 total)
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  • Author
    Posts
  • 05/21/2013 at 2:09 pm #260543
    Steven Zahm
    Keymaster

    @ Enrique

    You’ll have to contact the dev of Visual Form Builder Pro to get their error fixed.

    May I get a temp FTP account so I can take a closer look. Timthumb is still reporting a permissions error … but everything seems right.

    05/21/2013 at 2:15 pm #260544
    Enrique Garibay
    Guest

    Steven, can you send me a private message so that I can provide that to you privately?

    05/21/2013 at 5:52 pm #260556
    Enrique Garibay
    Guest

    Steven, I’ve turned off every other plugin on the site with exception of your Connections plugin. The Slim Plus still does not work. When I change the template from Slim Plus to say “Default Entry Card 1.0”, then the photo displays with the contact without issue. Of course when I do this, the directory becomes a long page since each contact is opened.

    Any assistance?

    I’m glad to give you access but won’t post here.

    If you require access please email to support at mlmleads.com.

    05/21/2013 at 8:21 pm #260558
    Steven Zahm
    Keymaster

    @ Enrique

    I just emailed.

    The supplied default templates use whatever image size that was created when the image was uploaded to the entry several of the templates require a specific image size and will dynamically create that image.

    There’s no need to deactivate any further plugins since we’ve identified the ones causing the JavaScript errors. As you saw, the collapsing was functioning correctly. The dynamic image creation is a PHP function and the issue that is preventing that is server permission on the folder that image is created.

    05/22/2013 at 10:37 am #260668
    Enrique Garibay
    Guest

    Hi Steven, I’ve posted the login to you via email. thanks.

    05/22/2013 at 1:11 pm #260689
    Steven Zahm
    Keymaster

    @ Enrique

    Yes, I’m literally looking now … but can you switch the template back?

    05/22/2013 at 1:19 pm #260690
    Enrique Garibay
    Guest

    Template changed as requested.

    05/22/2013 at 1:22 pm #260691
    Steven Zahm
    Keymaster

    @ Enrique

    Ok, the permissions issue is resolved. I had to set the following file to 767.

    ../wp-content/plugins/connections/cache/index.php

    Of course the JavaScript errors in the other plugins are going to prevent the template from functioning, but if you deactivate the same couple plugins again the template should work fine. Let me know.

    05/22/2013 at 2:08 pm #260700
    Enrique Garibay
    Guest

    Thank you. I thought just the folder had to have permissions. Had you told me individual file, I would have saved you the work. I’m grateful for your help.

    05/22/2013 at 3:08 pm #260722
    Steven Zahm
    Keymaster

    @ Enrique

    This is the first time I’ve ever had to adjust the file’s permission. Anyway, definitely glad I was able to help.

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Viewing 10 posts - 11 through 20 (of 21 total)
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