Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
12/02/2015 at 1:16 am #356782
Thank you for making it easy! I appreciate the install directions. Very thorough!12/02/2015 at 2:56 am #356793
Bought the tile plus and the entries don’t always show. Tried the button to override the plugin conflicts. It showed all of the entries and then it didn’t.
What could be my problem.12/02/2015 at 10:14 am #356842
re: Tried the button to override the plugin conflicts.
What button would that be???
re: What could be my problem.
Hard to say, I need more info.
12/03/2015 at 4:01 am #356915
- Are the entries set be be “Public”?
- What is the exact shortcode you are using on the director page?
- Can you please share a link to the directory page?
- Can you share a System Info link with me? This can be created on the Connections : Tools admin page under the System Info tab.
Under connections>settings>advanced; you have a section called compatibility and then templates. This says themes can bread plugin shortcodes that ooutput content on the page…enable this option. That was button I checked, and now have unchecked.
1) All entries are public.
2) shortcode I am using is [connection]
3) Link to page exhibiting problem is http://homeschoolmothers.com/business-listings/
Thanks!12/03/2015 at 9:53 am #356939
The shortcode should be
Does that fix the issue? I was expecting to see something different… not quite sure what, but something else…12/11/2015 at 4:05 pm #357722
Yes. That does fix it beautifully. Thank you! My client now wants the posts to look like this.
My site looks like this: http://homeschoolmothers.com/business-listings/
Is it another template?
Thank you!12/11/2015 at 4:18 pm #35772512/11/2015 at 4:22 pm #357726
Thanks Steven. I love your responsiveness.
Would you be willing to let me return the tileplus template for the cMap template?
Refund the tileplus template? so I can purchase the cMap?12/11/2015 at 4:41 pm #357746
Sure. I made the exchange. You should receive an new sales confirmation email with your new support license key. Let me know if you do not receive it.
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
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