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- This topic has 8 replies, 2 voices, and was last updated 10 years, 8 months ago by
Steven Zahm.
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AuthorPosts
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12/02/2015 at 1:16 am #356782
Suzanne Reid
ParticipantThank you for making it easy! I appreciate the install directions. Very thorough!
12/02/2015 at 2:56 am #356793Suzanne Reid
ParticipantBought the tile plus and the entries don’t always show. Tried the button to override the plugin conflicts. It showed all of the entries and then it didn’t.
What could be my problem.
12/02/2015 at 10:14 am #356842Steven Zahm
Keymaster@ Suzanne
re: Tried the button to override the plugin conflicts.
What button would that be???
re: What could be my problem.
Hard to say, I need more info.
- Are the entries set be be “Public”?
- What is the exact shortcode you are using on the director page?
- Can you please share a link to the directory page?
- Can you share a System Info link with me? This can be created on the Connections : Tools admin page under the System Info tab.
12/03/2015 at 4:01 am #356915Suzanne Reid
ParticipantHello
Under connections>settings>advanced; you have a section called compatibility and then templates. This says themes can bread plugin shortcodes that ooutput content on the page…enable this option. That was button I checked, and now have unchecked.
1) All entries are public.
2) shortcode I am using is [connection]
3) Link to page exhibiting problem is http://homeschoolmothers.com/business-listings/
4) http://homeschoolmothers.com/?cn-system-info=v37VWgX0UlWbrwYf4zAYUlMCkbqBlg2aThanks!
12/03/2015 at 9:53 am #356939Steven Zahm
Keymaster@ Suzanne
The shortcode should be
[connections].Does that fix the issue? I was expecting to see something different… not quite sure what, but something else…
12/11/2015 at 4:05 pm #357722Suzanne Reid
ParticipantYes. That does fix it beautifully. Thank you! My client now wants the posts to look like this.
http://www.dancetrain.com.au/dance-directory/?cn-s=&cn-cat=31
My site looks like this: http://homeschoolmothers.com/business-listings/
Is it another template?
Thank you!
12/11/2015 at 4:18 pm #357725Steven Zahm
Keymaster@ Suzanne
The template used on the Dance Trains site is using the cMap template. You site is using the Tile Plus template..
Hope that helps!
12/11/2015 at 4:22 pm #357726Suzanne Reid
ParticipantThanks Steven. I love your responsiveness.
Would you be willing to let me return the tileplus template for the cMap template?
Refund the tileplus template? so I can purchase the cMap?
12/11/2015 at 4:41 pm #357746Steven Zahm
Keymaster@ Suzanne
Sure. I made the exchange. You should receive an new sales confirmation email with your new support license key. Let me know if you do not receive it.
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
https://wordpress.org/support/view/plugin-reviews/connections
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AuthorPosts
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