404 when you click on contact

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Viewing 7 posts - 11 through 17 (of 17 total)
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  • Author
    Posts
  • 05/15/2018 at 3:12 pm #462500
    Steven Zahm
    Keymaster

    @ John

    This is fixed on your site. Unfortunately the visual page builder is breaking a SEO improvement made in the last update. I’ve run into similar issues with a couple other visual page builders. So, the SEO improvement will be remove on the next update. The change is already made on your site.

    05/19/2018 at 1:41 pm #463208
    John Lutz
    Participant

    Thank you, I appreciate that!

    I’m trying to look at my plugins to see what the visual page builder actually is – would it be the Live Composer plugin?

    I have the X Theme Pro so not sure it it came with the theme or I added it myself when becoming familiar with the theme. I know that with their theme I always use Cornerstone – would that be the issue?

    05/21/2018 at 8:56 am #463306
    Steven Zahm
    Keymaster

    @ John

    Yes, I believe it is the Live Composer plugin. It may have came embedded in the theme. Visual page builders have to use some clever implementations to provide their features. This isn’t the first time I’ve had to remove features in Connections because they broke in visual page builders even though they work perfectly with “standard” WP.

    Apologies for the trouble!

    05/23/2018 at 3:18 pm #463520
    John Lutz
    Participant

    I appreciate the help! I am looking into removing that Live Composer plugin, just need to verify if it came with my theme or not, if not I’ll delete it.

    But now I’m having another problem – when you click on a contact the map doesn’t load any more and gives the error of:

    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

    https://www.ohiocannabis.com/doctors/name/jeffrey-haggenjos/

    Any ideas what I need to do to fix this?

    05/23/2018 at 3:34 pm #463527
    Steven Zahm
    Keymaster

    @ John

    This is a Google Maps error…

    Please open the page in Chrome, hit the F12 key and click the Console tab. You’ll see that Google is throwing an InvalidKey error

    https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

    This means the Google Maps API key you setup in the Google API Console is invalid or does not match the API key being provided. The key you would have entered on the Connections : Setting admin page under the Advanced tab.

    I would suggest checking that the Google Maps API key entered on the Connections : Setting admin page under the Advanced tab matches the key you created in the Google API Console.

    After you verify that the keys do match, exactly, verify that the key is valid in the Google API Console. How will you know? My guess is that Google will tell you if it is or if it is not and why in the API Console.

    Here’s the link to the Google API Console:

    https://cloud.google.com/maps-platform/#get-started

    Hope this helps!

    ps. This is our tutorial on setting up a Google Maps API key which I assume you had followed previously.

    05/29/2018 at 11:51 pm #463966
    John Lutz
    Participant

    Hmm that’s weird because it was initially working fine this whole time, just recently it seems to have errored out.

    I’ll try what you suggest and see if it resolves it and keep you posted.

    05/30/2018 at 9:05 am #463994
    Steven Zahm
    Keymaster

    @ John

    Google will give grace periods, so, perhaps it was functioning because your account fell into one of the grandfathered grace periods.

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