The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
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Please open a new support topic in the WordPress support forums for Connections.
Need some help. The zip file download links in my confirmation email for all of my Pro-Pack Extensions that I just bought aren’t working.
I just resent the sale confirmation email, let me know it the links work or not. It seems my service provider for sending emails make a change to their systems which interfere with the download links. If the links do not work, please reply back to the sales confirmation email so I can see the links. Thanks!
Are the links in the new sales confirmation emails working for your. I do no expect the old ones to work. Please forward one of the new emails. Thanks.
You need to deactivate the licenses from the old site so you can activate on the new. Changing the domain, is jst like changing sites even if you stay on the same server using the same install because they are activated by domain name.
Hope that helps!
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