Zip file download links in email not working

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 01/21/2017 at 12:28 pm #407690
    mleahybravehearts-net
    Participant

    Need some help. The zip file download links in my confirmation email for all of my Pro-Pack Extensions that I just bought aren’t working.

    01/21/2017 at 2:35 pm #407704
    Steven Zahm
    Keymaster

    @ mleahybravehearts-net

    I just resent the sale confirmation email, let me know it the links work or not. It seems my service provider for sending emails make a change to their systems which interfere with the download links. If the links do not work, please reply back to the sales confirmation email so I can see the links. Thanks!

    01/21/2017 at 3:08 pm #407708
    Steven Zahm
    Keymaster

    @ mleahybravehearts-net

    Are the links in the new sales confirmation emails working for your. I do no expect the old ones to work. Please forward one of the new emails. Thanks.

    01/21/2017 at 5:13 pm #407721
    Steven Zahm
    Keymaster

    @ mleahybravehearts-net

    Please see this FAQ, the “License Activated on Another Site” section.

    You need to deactivate the licenses from the old site so you can activate on the new. Changing the domain, is jst like changing sites even if you stay on the same server using the same install because they are activated by domain name.

    Hope that helps!

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Viewing 4 posts - 1 through 4 (of 4 total)

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