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- This topic has 5 replies, 2 voices, and was last updated 10 years, 8 months ago by
Steven Zahm.
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AuthorPosts
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07/10/2015 at 9:58 am #339848
Handelsplats Norsjö
ParticipantHello
I have a major problem on my server. My hosting sais that it can have someting to do with connections.
Do you have some requirement that my hosting need to instal?
/Anna07/10/2015 at 11:10 am #339854Steven Zahm
Keymaster@ Anna
re: I have a major problem on my server. My hosting sais that it can have someting to do with connections.
What is the issue and what does you host say the issue is? I’m unable to help without that information.
07/14/2015 at 11:10 am #340046Handelsplats Norsjö
ParticipantHello
The problem is when I try to click on “plugins”. Then I get a warning that tells me to contact my webhost. So I did and the only thing they could see was something with connections.
So they asked me if your plugin demands someting special that they need to have, or instal on theur server.
So, that+s why I asked if you have some requirement…Anna
07/14/2015 at 11:13 am #340047Handelsplats Norsjö
Participant…and if I close a lot of plugin´s, then I can click on the plugin-link in admin. But if I start a few, the problem comes up again…
/anna07/14/2015 at 12:16 pm #340052Steven Zahm
Keymaster@ Anna
That’s still not a whole lot of info to go on…
My best guess based on your descriptions if that the memory allocated to PHP is being exhausted.
I suggest trying to increase the memory setting. Here’s an excellent blog post that gives several methods to do this. Since each web host is different, which method that will work for you is unknown. My suggestion is to start at the top of the list and work your way down.
Hope that helps! Please let me know.
12/17/2015 at 10:50 am #358452Steven Zahm
KeymasterClosing due to inactivity.
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AuthorPosts
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