The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I have a major problem on my server. My hosting sais that it can have someting to do with connections.
Do you have some requirement that my hosting need to instal?
re: I have a major problem on my server. My hosting sais that it can have someting to do with connections.
What is the issue and what does you host say the issue is? I’m unable to help without that information.
The problem is when I try to click on “plugins”. Then I get a warning that tells me to contact my webhost. So I did and the only thing they could see was something with connections.
So they asked me if your plugin demands someting special that they need to have, or instal on theur server.
So, that+s why I asked if you have some requirement…
…and if I close a lot of plugin´s, then I can click on the plugin-link in admin. But if I start a few, the problem comes up again…
That’s still not a whole lot of info to go on…
My best guess based on your descriptions if that the memory allocated to PHP is being exhausted.
I suggest trying to increase the memory setting. Here’s an excellent blog post that gives several methods to do this. Since each web host is different, which method that will work for you is unknown. My suggestion is to start at the top of the list and work your way down.
Hope that helps! Please let me know.
Closing due to inactivity.
You cannot reply to this support topic. Please open your own support topic.