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Please open a Support Ticket in your user account.
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Please open a new support topic in the WordPress support forums for Connections.
06/02/2016 at 1:18 pm #37834506/02/2016 at 1:46 pm #378347
You need to have your users register on your site before they can login. You can use the built WordPress user registration page or a plugin that adds user registration. here’s a beginner’s tutorial on how to enable user registration.
Once a user has registered, they then will be able to login to your site with Login at which point Link will link the user account and Connections entry based on email.
Hope that helps!06/02/2016 at 1:49 pm #378348
Thanks for getting back to me so quickly! I will give it a try.
Anne06/03/2016 at 7:07 am #378376
I was able to get the login/link to work by creating the User Profile.
Just to make sure I understand how this connection works between the WP User profile and the Connections profile – the email address is the field that connects the 2 profiles, its that correct?
If I have profiles already set up in Connections I can create WP User profiles using the same email address then give members instructions on how to login via the Connections: Login Form widget.
It works this way for me – I am just trying to establish a procedure for our admins and members.
Thanks!06/03/2016 at 10:26 am #378422
re: Just to make sure I understand how this connection works between the WP User profile and the Connections profile – the email address is the field that connects the 2 profiles, its that correct?
Yes, it is the email that creates the initial connection/link. After that link is established the email address will no longer matter. Meaning, the email can be changed and the in either the user profile or the Connections entry and the link will be persistent.
re: If I have profiles already set up in Connections I can create WP User profiles using the same email address then give members instructions on how to login via the Connections: Login Form widget.
Yes, that will work just fine.
Hope I answered your questions thoroughly!06/03/2016 at 10:28 am #378423
Excellent! Yes this is just what I needed to know,
Thanks again Steven!06/03/2016 at 10:37 am #378426
Great to hear!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
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