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This topic is: resolved

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    Posts
  • 02/22/2016 at 10:55 am #366342
    Steven Zahm
    Keymaster

    @ Christine

    re: I deleted the old version of Form and uploaded the new version. This has pretty much made admin unable to update any pages on WordPress and stops other plugins (redirect plugin for example) from working at all. Deactivating the Form plugin fixes all the problems.

    It’s extremely unlikely the Form is the cause of this trouble because it does not “reach” into those aspects of WordPress. In fact the only times its code runs is on the frontend where it is used and on the Connections : Settings admin page. Perhaps other plugins and Connections is out of date too???

    Anyway, I did just email; the old copy you asked for. Let me know if you do not receive it.

    02/22/2016 at 5:18 pm #366425
    Christine Budzowski
    Participant

    Because we are using aMemberPro through a plugin they developed, we are really at their mercy. When WordPress updated to version 4.1 aMemberPro stopped working entirely and we had to wait for them to update the plugin. You are right that it’s probably another plugin causing the problem, because when I first activate Form (latest version) it works fine. Within hours or minutes we suddenly have trouble updating pages (they just don’t update changes) and those problems stop when we disable Form. The most expedient fix is the one you have provided, reverting to the old version. In the next couple of month, after the current membership drive, I am upgrading the entire site to the latest supported version of the theme, which will require some time and careful documentation since the new theme is developed for new WordPress and has been extensively rewritten. (WeaverPro moving to Weaver Extreme Plus) Once the upgrade/migration is completed I will retry the newest version of Form and see if it works. Of course I’ll let you know either way.

    I really want to thank you for the excellent support you offer on Connections and all of the add-on products. Response time is quick and you follow through to make sure the user experience is a good one.

    Sincerely,
    Christine Budzowski
    Trinity Web Consulting/International Feng Shui Guild

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