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- This topic has 16 replies, 2 voices, and was last updated 11 years, 9 months ago by
Steven Zahm.
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AuthorPosts
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10/27/2014 at 9:59 pm #308288
Joel Libava
ParticipantHi,
All of my images and logos on the Directory area are gone after switching to a different server.
http://www.franchisebizdirectory.com/directory
Need help!
Also, still can’t get the more details tab to work.
Joel
10/28/2014 at 9:30 am #308326Steven Zahm
Keymaster@ Joel
Well, I see why the “Show Details” klink does not display. Someone used CSS to hide it.
The follow CSS statement is in the theme’s styles.css file:
#cn-cmap .cn-bio-anchor.toggle-div { display: none; }As for the missing images … when you moved servers, you need to make sure you move the
wp-contentfolder because the images are saved in this path:
../wp-content/uploads/connections-images/After you move that folder, I believe the images should load again.
Hope that helps!
10/28/2014 at 12:03 pm #308355Joel Libava
ParticipantThanks, so what exact text do I remove in that css file, sir?
Joel
10/28/2014 at 12:05 pm #308356Steven Zahm
Keymaster@ Joel
You need to remove the CSS that I mentioned in my last reply:
#cn-cmap .cn-bio-anchor.toggle-div { display: none; }10/28/2014 at 12:19 pm #308360Joel Libava
ParticipantNever mind. Got the “Show Details” text going. Appreciate it!
JL
10/28/2014 at 12:20 pm #308361Joel Libava
ParticipantBig favor, Steve…
Any way you can jump into my site and do that file path change. My designer is knee deep in a huge protect.hate to ask :(Joel
10/28/2014 at 1:55 pm #308389Joel Libava
ParticipantOne more thing: I even tried to add images one by one, and they won’t stick.
Joel
10/29/2014 at 10:05 am #308421Steven Zahm
Keymaster@ Joel
Sure send me a temp admin account login using the contact link at the bottom of the page. Make sure to paste a link to this forum thread into the message so I can relate the two. Thanks!
10/29/2014 at 10:59 am #308438Joel Libava
ParticipantJust sent you everything, Steve.
Thanks!
Joel
10/29/2014 at 12:30 pm #308447Steven Zahm
Keymaster@ Joel
Well, I did at least find a bug which prevented the appropriate error message from being displayed.
The problem is that GD is not installed on the server. You’ll have to contact your new host.
This problem is not isolated to Connections either due to this. As an example, go to your Media Library, click any image and then click the Edit button beneath the image. You’ll notice you’ll just be presented with a broken image icon. That is because WordPress can not edit the image because GD is not installed.
After GD is installed the issues will resolve themselves.
Hope that helps!
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AuthorPosts
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