Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
10/29/2014 at 12:34 pm #308448
What is GD? And, will it fix itself? Also, I may just move to a different host. This backend and all the hoops i’m going through with him are too time-consuming.
Joel10/29/2014 at 1:05 pm #308454
GD is a server level app (lets call it an app) for image editing such as scaling and cropping.
The images for Connections are uploading just fine, they just can not be scaled and cropped. Same for WordPress. All the previous server move WordPress images are already scaled which is why you do not have further issues with WordPress itself … not sure what would happen if WP actually needed one of the scaled images it creates when updating an image. My guess, a blank spot.
I can recommend a host, SiteGround. I suggest their GoGeek plan:
And then for caching, instead of W3TC, use WP Rocket. It’s supported by SiteGround and there’s 20% off deal for SiteGround users:
Disclaimer, I use them as my host and recommend them based on my experience with them. If you do decide to use them, here’s my referral link:
I’ll get a few months free if you do :)
Even if I did not get that perk, I would still recommend them.
Hope that helps!10/29/2014 at 1:45 pm #308462
Thanks, Steve! I actually contacted them..chat guy was weak.
Anyway, it’s fixed! You are good.
I’ll use your link for sure if I go with them.
Did you install “WP Editor” on my WP backend?
Joel10/29/2014 at 1:48 pm #308463
Sorry, yes, I installed WP Editor and Query Monitor. A couple tools of the trade. I usually delete them I just forgot this time. Apologies. Free free to delete them10/29/2014 at 2:07 pm #308467
ok. i think im going with your suggestion. like today10/29/2014 at 2:09 pm #308469
you are about to make a couple of bucks10/29/2014 at 4:37 pm #308483
Thanks!, I’m hoping you’ll be as happy with them as I am!
You cannot reply to this support topic. Please open your own support topic.