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Tagged: 8.28.1, csv export, csv import, extension
@ David
I just tested the last CSV file you had attached. All images were imported for me without issue. My first suggestion is to review the entries after they have been imported by clicking the edit link for each, one at a time. Check the logo and photo fields to verify the image was imported.
The 2nd row in your CSV only has the photo URL and not a logo URL like the other two. So, depending on what you have the admin set to show (via the Screen Options), you might only being seeing the logo on the Manage page. And since the second CSV row individual has no logo, there would be logo shown on the Manage admin page. So, it is important to review while editing the entry so you can see both images. Alternatively, you could toggle the display of the logo/photo on the Manage admin page in the screen options.
Hope this helps!
@ David
Just a quick follow up to see if you are good to go and imports are working as expected or not.
Hi Steven,
It was the weekend hence why I couldn’t reply sooner. I appreciate your time and help in this matter.
Looks like the CSV is working just fine, the issue was I’ve imported the CSV file before uploading connection image folder. So, I deleted all the entries and imported the CSV once again and it worked!
Have a good day!
Thanks
@ David
Thanks for the follow up! Great to hear that it is working.
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