ERROR: Entry could not be updated/added.

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Viewing 10 posts - 11 through 20 (of 24 total)
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  • Author
    Posts
  • 07/01/2016 at 10:06 am #381129
    Steven Zahm
    Keymaster

    @ Matt

    Alrighty, I’ll leave this open until I hear back!

    07/15/2016 at 4:19 pm #382977
    Matt
    Guest

    Steven,

    Just found out that this is still an open issue for the user. I now have the user’s password and will login directly as her and will let you know what I find.

    Have an excellent weekend!
    Matt

    07/16/2016 at 12:25 pm #383072
    Steven Zahm
    Keymaster

    @ Matt

    Ok, let me know what you find.

    fyi, you do not need the user’s password. YOu can login as any user by using the User Switching plugin. I use this alot. It is an invaluable tool. So much so, that I’ll be adding support for it Link so a user switch will trigger a user link just as if the user logged in.

    07/21/2016 at 4:07 pm #383700
    minnesotaguardianship
    Participant

    Steven,

    I logged in as the user and clicked to Edit her entry and got this error message: “ERROR: You are not authorized to edit entries. Contact your admin….” As far as I can see, she only has 1 account. I believe Connections links them via Email Address, right? Thoughts on what could be causing the error?

    I was going to try and use the link reset snippet that you used for my user, but I couldn’t find the snippet. Could this possibly fix the issue? If so, please send it to me. Otherwise, let me know what would be the next thing to try.

    Thanks!
    Matt

    07/21/2016 at 4:23 pm #383702
    Steven Zahm
    Keymaster

    Are the logins for the WP admin and cPanel still good? I’d like to log in and take a look to see what exactly is broke first. Is the user Sally?

    07/21/2016 at 10:45 pm #383706
    minnesotaguardianship
    Participant
    This reply has been marked as private.
    07/22/2016 at 11:05 am #383750
    Steven Zahm
    Keymaster

    I took a look… There was actually no issue other than a config issue.

    On the Connections : Roles admin page, the “s2Member Level 1” role did not have permissions to add or edit their entry. So, I’m guessing someone inadvertently removed those permissions??? Those persistently saved in the db by WordPress so they generally do get removed though s2Member will reset all roles on updates but that does not appear to be the case.

    I am not sure if other roles should have permissions to add/edit entries, so I left them blank. Youy should check that and adjust accordingly.

    ps. I very highly recommend that the updates for Connections, Form and Link are applied. All contain minor bug fixes and tweaks.

    07/22/2016 at 4:42 pm #383814
    minnesotaguardianship
    Participant

    Steven,

    Weird. I don’t know what happened. I did do a S2Member update, but reverted back to a backup because of the issues you described. You then ran the S2Member roles snippets fix, but I hadn’t checked them since then. The client would not have touched the roles and I wouldn’t have reset them, so it is a mystery. Yes, will be doing updates soon.

    Thanks again! As always you are a rock star!
    Matt

    02/03/2018 at 4:12 pm #449961
    Steven
    Guest

    Hello,

    I have successfully imported all members of the members directory through phpmyadmin (replacing the database tables), but I am getting the “ERROR: Entry could not be updated.” when I try to add or edit an entry. I can successfully delete an entry, but that is not what I need to do – there are 400 or so entries. This site was migrated from a development environment, but in this case, after testing the development environment as well, I realize it also isn’t working there and I am getting the same error. Any help you can provide would be greatly appreciated. The website is emacc.org. Thank you.

    -Steven

    02/05/2018 at 10:00 am #450112
    Steven Zahm
    Keymaster

    @ Steven

    My guess is that the database is out of date on both the dev and live server. It is the only scenario where I see this error occur. This only seems to happen when the plugin has been updated using a method which does not trigger it internal update routine. For example pushing the latest version of the plugins files from a dev to live without first making sure to update the database.

    The only way to fix this would be to manually force the upgrade routine on both your dev and live instance. I can do this. It only takes me a couple minutes. I’ll need the WP admin logins for both sites. They can be posted here as a private reply.

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Viewing 10 posts - 11 through 20 (of 24 total)
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