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03/24/2019 at 12:45 pm #487868
I am unable to add new entries to my database. A coworker added a new entry the other day and was having issues when she tried adding phone numbers or emails. When I went to add my own, I receive the error, “ERROR: Entry could not be added.”
You recently helped me re-migrate the database, too.
Thanks!03/25/2019 at 9:17 am #487946
I suspect the database tables and the Connections version are now out of sync. Where the tables you migrated the other day from the same version of Connections or was the old site running an old version of Connections?03/26/2019 at 9:50 am #488129
From the time difference, I would assume the data we imported is an older version of Connections.03/26/2019 at 10:14 am #488130
Ok… then I’ll have to force an internal update process. Please create a temp admin account using this plugin:
Reply back, as a private reply, with the login link. I’ll take a look asap.03/26/2019 at 11:21 am #488133This reply has been marked as private.03/26/2019 at 11:59 am #488136
Ok, it appears the primary key ID column is broken on the main table. I suspect it is not set to auto increment like it should be. I suspect that the primary key column in the support tables are also broken.
I’m assuming you used All-in-ONe WP Migration, correct? Not sure why it did not properly migrate the tables… there really is nothing special or “weird” being done at the database level. It should have move the tables like all the others.
I can fix this, but I will need access to phpMyAdmin. Login details can be sent as a private reply.03/26/2019 at 12:07 pm #488138This reply has been marked as private.03/26/2019 at 12:58 pm #488143
Ok, I think this is fixed … several of the tables, the primary ID column was missing the auto increment config.
Please give it a test adding and editing entries. Let me know how it goes.03/26/2019 at 1:10 pm #488144
Perfect again! Thanks! I really appreciate it!
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