Display bug in the header of my site with the form

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Viewing 10 posts - 1 through 10 (of 25 total)
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  • Author
    Posts
  • 06/25/2016 at 11:49 am #380556
    Karine VOINCON
    Participant

    Hi !

    The display forms (submit or edit) alter the header of my website :

    Directory OK / Form Not OK (
    the header disappears)

    Here is the part of the code that is changed when displaying forms (submit or edit)

    initial code:

    <div class="vlm-slider vlm-slidecontainerheader" data-height="316" data-width="1200">
    <div class="vlm-slider-inner">
        <div class="vlm-slide-item vlm-slideheader0 active" style=""> </div>
        <div class="vlm-slide-item vlm-slideheader1" style=""> </div>
        <div class="vlm-slide-item vlm-slideheader2" style=""> </div>
    </div>
</div>

    modified code:

    <div class="vlm-slider vlm-slidecontainerheader ui-slider ui-slider-horizontal ui-widget ui-widget-content ui-corner-all" data-height="316" data-width="1200">
    <div class="vlm-slider-inner">
        <div class="vlm-slide-item vlm-slideheader0 active" style=""> </div>
        <div class="vlm-slide-item vlm-slideheader1" style=""> </div>
        <div class="vlm-slide-item vlm-slideheader2" style=""> </div>
    </div>
    
</div>

    I don’t find the cause of this problem !!
    Thanks for your help

    06/27/2016 at 9:27 am #380642
    Steven Zahm
    Keymaster

    @ Karine

    Seems to be an issue in the theme, not Connections or Form. The theme is overriding the version of jQuery included with WordPress, loading a very old version. Here are a couple suggestions:

    1. See if the theme dev offers an update for your theme which corrects this issue.
    2. Navigate to the Connection : Settings admin and and click the Advanced tab. Scroll down to the Compatibility section and enable the jQuery compatibility option. This will attempt to fix loading the correct version of jQuery.

    I hope this helps, please let me know.

    06/27/2016 at 9:58 am #380654
    Karine VOINCON
    Participant

    @ Steven

    Hi

    Thank you for the suggestions, but there is no update for the theme, and I enabled the jQuery compatibility option, but not success.
    And if I change the “jquery.js” file in theme, the header disappears in the whole site

    06/27/2016 at 11:30 am #380658
    Steven Zahm
    Keymaster

    @ Karine

    Is the jQuery compatibility option still enabled or not? If it is not, please enable it even if it has no effect that you can see. The purpose is so I can see if it is able to override the theme or not so I can eliminate the old jQuery version being the issue or not.

    ps. You should probably ask the theme dev to release an up to fit jQuery regardless if it is determined if this is the cause of this issue or not for a couple reasons. Most importantly, the version included with the theme is 4yrs old. This will start causing you troubles with plugins expecting a current version included with WP. And second, related, it is considered bad practice to override the the jQuery version in WP because plugins are expecting the version included with WP which can cause compatibility issues.

    06/28/2016 at 2:21 pm #380816
    Karine VOINCON
    Participant

    @ Steven

    Yes the jQuery compatibility option is still enabled .

    For the theme:
    It is a theme that I created with Artisteer software.
    I downloaded the latest software to retrieve the latest jQuery file, but it does not change because it is also an older version (v1.9.1).

    06/28/2016 at 5:37 pm #380840
    Steven Zahm
    Keymaster

    @ Karine

    Ok, unfortunately the jQuery compatibility option is not able to override the theme’s old version. So, the older version could still be the cause. Without being able to load the correct version, we will not be able to say one way or the other.

    The only other serious issue I see is that the Flash Album Gallery plugin is causing a a javascript error. I guess try disabling it temporarily to see if that is the source of the issue.

    06/28/2016 at 11:26 pm #380845
    Karine VOINCON
    Participant

    @ Steven

    I’ve disabled the Flash Album Gallery plugin but it does not change

    06/29/2016 at 9:53 am #380875
    Steven Zahm
    Keymaster

    @ Karine

    Well, I’m running out of ideas of the than the jQuery version as I don’t really see any other issues.

    The Connections Hours extension, I’ll be releasing an update hopefully this week to fix a couple minor HTML markup errors. It is very unlikely to cause any issues, but I guess it does not hurt to at least try deactivating it temporarily to see if for some reason the theme header is “sensitive” to html mark errors.

    06/29/2016 at 10:37 am #380878
    Karine VOINCON
    Participant

    That’s it !!
    It works when I disable the extension Connections Hours

    06/29/2016 at 12:11 pm #380887
    Steven Zahm
    Keymaster

    @ Karine

    Well, I’d be darned. Obviously I would not have guessed that. I wonder if it is really the HTML markup error or if it is that is loads the jquery datepicker library. I’ll work on releasing the update for hours right now. So when it pops up as an available update, update and activate your installed copy and let me know if that fixes it or not.

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