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- This topic has 23 replies, 4 voices, and was last updated 11 years ago by
Steven Zahm.
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AuthorPosts
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05/04/2015 at 4:11 pm #333354
Michael
GuestThis reply has been marked as private.05/04/2015 at 4:29 pm #333358Steven Zahm
Keymaster@ Michael
re: Maybe the TimThumb scanner script isn’t the cause??
No, I do not think that is the cause.
The cause is right in the error message:
'[DB NAME REDACTED].[TABLE NAME REDACTED]' doesn't exist for query...Something is preventing this table from being created on activation. Is the a regular WP install or a Multisite install? The table name hints towards a regular install, but I want to be sure.
05/04/2015 at 4:33 pm #333359Michael
GuestThis is a regular WP install, not a multi-site.
05/04/2015 at 6:00 pm #333371Steven Zahm
Keymaster@ Michael
Ok, good. Is the database name and table name correct in the error message?
Open the database in phpMyAdmin. Which tables do you see that start with:
{prefix}_connections
There should be 13 total.
Everytime Connections is activated, it looks to see if the tables exist and if they don’t it tells WP to create them.
Does the user setup for the db access have create table privileges? This would be the user you added to the
wp-config.phpfile.05/04/2015 at 6:24 pm #333373Michael
GuestThis reply has been marked as private.05/04/2015 at 6:47 pm #333375Steven Zahm
Keymaster@ Michael
Ok, the table is missing. It is really odd all the others created just fine, but that one will not. For me to figure out why, I’ll need a temp admin account.
05/04/2015 at 7:37 pm #333410Michael
GuestThis reply has been marked as private.05/05/2015 at 11:48 am #333463Steven Zahm
Keymaster@ Michael
Yep, that is what I needed. I figured out the issue. It seems there is an install issue when installing Connections as a new install in WordPress 4.2 and greater that can cause the table not to be created. I fixed your site and made the necessary change to Connections. I will very likely push an update out before end of week which will contains the fixes I used on your site.
05/05/2015 at 11:53 am #333464Michael McLaughlin
GuestThanks for fixing this so quickly. Glad to hear the problem wasn’t with the theme or the site host.
05/05/2015 at 12:57 pm #333467Steven Zahm
Keymaster@ Michael
No problem. Apologies for the trouble!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
https://wordpress.org/support/view/plugin-reviews/connections
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