Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
01/21/2013 at 3:57 pm #249489
Made a fresh wordpress installation 3.5. Using basic template ‘twenty twelve’ theme to test the connections plugin.
Followed the installation instructions. Created a connection entry, created a test page. set the settings to the test page. entered the shortcode in the test page. Nothing happens. Tried using the following suggestions. Still cannot get it to work. I have also purchased full bundle, but testing basics first. Please help. Site is http://www.eastafricanbusiness.com/business/test1/.
Nothing is appearing. Using default template. Entry is public. I really dont understand what is going wrong? tried the following as well. Thanks, Spaceman1
[noformat][connections][/noformat]01/21/2013 at 4:06 pm #249491
It doesn’t appear that the Connections plugin is active. Can you double check that? Also, make sure you have version 0.7.3.4 installed. I just released it moments ago.01/21/2013 at 4:13 pm #249495
connections plugin was active. But 0.7.3.4 fixed whatever was going wrong.
Thanks :)01/21/2013 at 4:24 pm #249498
Maybe I just happened to visit when you had Connections deactivated. Any way, good to hear the issue is resolved for you.01/23/2013 at 3:45 pm #249682SunnyGuest
I have updated to 7.3.4 and now can’t get to work. Help01/23/2013 at 5:16 pm #249691
Could you explain how it doesn’t work and share a link so I can take a look? Also, first, please update to version 0.7.3.5 to see if what ever your issue is, is resolved.01/24/2013 at 4:21 am #249725spaceman1Guest
It seems there is a problem with Tile and Tile Plus templates in the latest release of connection plugin Version 0.7.3.5. The layout does not display properly with both Tile templates. I have removed and reinstalled the Tile Templates. Still not working. Other templates look ok. link ‘www.eastafricanbusiness.com/directory’01/24/2013 at 1:35 pm #249775
It looks like it is fine. It’s just that the Medium Image settings are not within the template’s requirements:
Medium Image size MUST be set to:
Height: 120px [or smaller]
NOTE: If images have already been uploaded in a different size they will need to be uploaded again after the image settings are applied to be compliant with this template.01/24/2013 at 4:06 pm #249799
works perfect when i activate the other premium templates like cmap, slim. I will those instead. I still have concerns about the tiles template. Thanks for great support!
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