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Tagged: image size, install, Tile Plus
- This topic has 8 replies, 3 voices, and was last updated 10 years, 4 months ago by
Rashed Ahmed.
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AuthorPosts
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01/21/2013 at 3:57 pm #249489
Rashed Ahmed
ParticipantHi;
Made a fresh wordpress installation 3.5. Using basic template ‘twenty twelve’ theme to test the connections plugin.
Followed the installation instructions. Created a connection entry, created a test page. set the settings to the test page. entered the shortcode in the test page. Nothing happens. Tried using the following suggestions. Still cannot get it to work. I have also purchased full bundle, but testing basics first. Please help. Site is http://www.eastafricanbusiness.com/business/test1/.
Nothing is appearing. Using default template. Entry is public. I really dont understand what is going wrong? tried the following as well. Thanks, Spaceman1
[raw][connections][/raw]
[noformat][connections][/noformat]
01/21/2013 at 4:06 pm #249491Steven Zahm
KeymasterIt doesn’t appear that the Connections plugin is active. Can you double check that? Also, make sure you have version 0.7.3.4 installed. I just released it moments ago.
01/21/2013 at 4:13 pm #249495Rashed Ahmed
Participantconnections plugin was active. But 0.7.3.4 fixed whatever was going wrong.
Thanks :)
01/21/2013 at 4:24 pm #249498Steven Zahm
KeymasterMaybe I just happened to visit when you had Connections deactivated. Any way, good to hear the issue is resolved for you.
01/23/2013 at 3:45 pm #249682Sunny
GuestI have updated to 7.3.4 and now can’t get to work. Help
01/23/2013 at 5:16 pm #249691Steven Zahm
Keymaster@ Sunny
Could you explain how it doesn’t work and share a link so I can take a look? Also, first, please update to version 0.7.3.5 to see if what ever your issue is, is resolved.
01/24/2013 at 4:21 am #249725spaceman1
GuestHi Steven,
It seems there is a problem with Tile and Tile Plus templates in the latest release of connection plugin Version 0.7.3.5. The layout does not display properly with both Tile templates. I have removed and reinstalled the Tile Templates. Still not working. Other templates look ok. link ‘www.eastafricanbusiness.com/directory’
01/24/2013 at 1:35 pm #249775Steven Zahm
Keymaster@ spaceman1
It looks like it is fine. It’s just that the Medium Image settings are not within the template’s requirements:
Medium Image size MUST be set to:
Width: 80px
Height: 120px [or smaller]
NOTE: If images have already been uploaded in a different size they will need to be uploaded again after the image settings are applied to be compliant with this template.01/24/2013 at 4:06 pm #249799Rashed Ahmed
ParticipantHi;
works perfect when i activate the other premium templates like cmap, slim. I will those instead. I still have concerns about the tiles template. Thanks for great support!
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AuthorPosts
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