The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I was installing a user roles plugin to allow my client’s member services person to edit the connections directory without allowing her into other parts of the admin section. It somehow altered the admin role and now I cannot see the connections dashboard at all. I uninstalled the user roles plugin and “restored” the admin role but still cannot access the connections back end. Any ideas? (Still a staging site.)
Sounds like the plugin wiped all custom roles and capabilities. WP saves this permanently in the database so when the change is made, it’s permanent (meaning uninstalling a plugin which makes such a change will not undo the change).
Hope this helps!
OMG – THANK YOU SO MUCH! Fixed it. You are a savior! I really didn’t want to have to roll it back.
So the question is: Is there a good user role plugin that won’t cause such a conflict?
I cannot let this woman into other parts of the website’s back end, she will ruin it! I’m hesitant to even let her into the directory.
Not really an endorsement.. but in supporting others I run into the [Admin Menu Editor plugin](Admin Menu Editor) quite a few times. Seems pretty nice. I also like the Members plugin. You could use both together since they do different functions. With Members you could create a highly tweaked “Client” role and then use Admin Menu Editor and the Client role to create a trimmed down admin.
You cannot reply to this support topic. Please open your own support topic.