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Tagged: 8.5.11
- This topic has 9 replies, 2 voices, and was last updated 10 years, 6 months ago by
Jason Graber.
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AuthorPosts
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02/19/2016 at 1:43 pm #365959
Jason Graber
ParticipantJust keeps asking me to solve a math problem. Please help!
02/19/2016 at 2:02 pm #365962Steven Zahm
Keymaster@ Jason
What page are your trying to login on?
Also… your post, it was made while you were logged in… so you must be logged in.
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This reply was modified 10 years, 6 months ago by
Steven Zahm.
02/19/2016 at 2:05 pm #365964Jason Graber
Participant02/19/2016 at 2:08 pm #365965Steven Zahm
Keymaster@ Jason
Now that I know it is on your site and not mine… that helps :D
Connections, nor cMap interacts with the WordPress and can not lock you out. Now, if you are being asked to solve a math problem… that is not a core WordPress feature. That is added by a plugin. I recommend logging into the site with FTP and deleting the plugin which is added it to WordPress (it’s not Connections or cMap).
02/19/2016 at 2:10 pm #365966Jason Graber
ParticipantOk. I just assumed since it didn’t do that before I installed these 2 plugins that it was one of these causing that. Let me have a look.
02/19/2016 at 2:13 pm #365967Steven Zahm
Keymaster@ Jason
A quick glance at the theme you’re using seems like it has security related features built in, so perhaps a settings change in the theme or a theme update has caused the issue.
02/19/2016 at 2:15 pm #365968Jason Graber
ParticipantThe only other plugins I installed today was JetPack and WordFence and it was not doing this this morning
02/19/2016 at 2:25 pm #365969Jason Graber
ParticipantThanks took your advice and deleted the plugins now I’m in. Not to sort out which plugin and why it did that.
02/19/2016 at 2:53 pm #365975Steven Zahm
Keymaster@ Jason
Good to hear you’re back in and narrowed the cause of the issue down.
02/19/2016 at 2:54 pm #365976Jason Graber
ParticipantYep it was Jetpack
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This reply was modified 10 years, 6 months ago by
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AuthorPosts
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