The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Just keeps asking me to solve a math problem. Please help!
What page are your trying to login on?
Also… your post, it was made while you were logged in… so you must be logged in.
Now that I know it is on your site and not mine… that helps :D
Connections, nor cMap interacts with the WordPress and can not lock you out. Now, if you are being asked to solve a math problem… that is not a core WordPress feature. That is added by a plugin. I recommend logging into the site with FTP and deleting the plugin which is added it to WordPress (it’s not Connections or cMap).
Ok. I just assumed since it didn’t do that before I installed these 2 plugins that it was one of these causing that. Let me have a look.
A quick glance at the theme you’re using seems like it has security related features built in, so perhaps a settings change in the theme or a theme update has caused the issue.
The only other plugins I installed today was JetPack and WordFence and it was not doing this this morning
Thanks took your advice and deleted the plugins now I’m in. Not to sort out which plugin and why it did that.
Good to hear you’re back in and narrowed the cause of the issue down.
Yep it was Jetpack
You cannot reply to this support topic. Please open your own support topic.