Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
01/08/2013 at 5:09 pm #248778ChromeHorseParticipant
Purchased Connections Pro 10/2/12
Cannot access Premium templates forum, specifically Cmap. States “This forum is restricted to buyers.”01/08/2013 at 8:26 pm #248787
Ahhh, it seems the plugin for limiting access does not seem to support setting multiple purchases, ie. the Pro Pack. Looks like I’m going to have to roll up my sleeves and add that feature myself. In the meantime. In the mean time, I will be more than happy to address your support questions here.01/19/2013 at 7:42 am #249353ddadirectorParticipant
Same issue. Would like to browse support topics01/19/2013 at 9:42 am #24935701/25/2013 at 11:28 am #249848
I’m also having the same issue. I cannot access the CMap forum.
I have organized my directory to show only organizations to the public (registered users) and not the individuals connected to the organization as I have set the individuals to “unlisted.” Now since the title is the organization’s automatically has created links to individuals who are not listed. How can I remove the link in the title?
Thanks for your help.
Foaad01/25/2013 at 12:16 pm #249850
I’m having a hard time understanding the issue. Currently is not a way to associate an individual entry with an organization entry. Regardless, “unlisted” entries should never be shown, unless that option was changed on the Connections : Roles admin page. So you might want to double check that.
There is an option, which is off by default, that turns and individual name and an organization name into a link on the Connections : Settings admin page under the Advanced tab. Un-checking that option will remove the link.
Hopefully this offers some help.01/25/2013 at 12:34 pm #249851This reply has been marked as private.01/25/2013 at 1:19 pm #249856This reply has been marked as private.01/25/2013 at 1:23 pm #249857This reply has been marked as private.01/25/2013 at 2:33 pm #249863
No, that will not be an issue for the Link plugin. Well, the slug issue anyway. Do both the org and the individual have the same email address? That, could be an issue, because the only way I could think of to link a registered user to an entry was by email. That was the safest bet since email addresses for registered users have to be unique. Link will go grab the first matching email address it finds and link that entry. So, if both the org and individual have the same email address it is likely the auto link will grab the org first since it was input first. Does that make sense?
You cannot reply to this support topic. Please open your own support topic.